Hi all,

I'm trying to upgrade vCenter 6.5 to 6.7. Phase 1 goes pretty well, no issues. Phase 2 fails everytime.

1. all esxi hosts are NTP-synced
2. all esxi hosts are DNS-registered including PTR
3. current vcenter is NTP-synced
4. current vcenter is DNS-registered including PTR

I'v tried multiple paths for upgrading;

1. Upgrade from a client by mounting the vcenter ISO and follow the wizard
   1. Installing via the vcenter
   2. Installing directly on the esxi host that hosts the vcenter
2. Installing from a client by mounting the vcenter ISO and install it, running Phase 2 directly via https://[new-vcenter-ip]:5480/
   1. Installing via the vcenter
   2. Installing directly on the esxi host that hosts the vcenter

Every time the installer fails at 62%;

Diving in to the logs;

Traceback (most recent call last):

  File "/usr/lib/vmware-content-library/firstboot/content-library-firstboot.py", line 219, in Main

    vdc_fb.register_cis()

  File "/usr/lib/vmware-content-library/firstboot/content-library-firstboot.py", line 77, in register_cis

    self._reg_info.registerAll(self.get_soluser_id(), self.get_soluser_ownerId())

  File "/usr/lib/vmware-content-library/install_lib/cis_register.py", line 368, in registerAll

    self.registerUserAndService(user_name, user_id, service)

  File "/usr/lib/vmware-content-library/install_lib/cis_register.py", line 395, in registerUserAndService

    add_vmtx_privileges(self.vdc_cfg_dir)

  File "/usr/lib/vmware-content-library/install_lib/add_vmtx_privileges_after_fb.py", line 105, in add_vmtx_privileges

    log("Adding privileges [%s] to role %s" % (' '.join(VMTX_SYNC_PRIVILEGES), cls_admin_role.name))

AttributeError: 'NoneType' object has no attribute 'name'

Does someone have a clue?