ESXi 6.7: can't login to WebUI

[BasilLogachev]

Brand new ESXi 6.7.0.update02-13006603 installation, no issues at installation time. Set password, configure management network (i use private address for ESXi host by security reason), test management network is Ok, all looks fine. Use IP address for access to WebUI https://ip.add.re.ss/ui/, get logo and User name/Password fields, use root as username and appropriate password (have no other users) and get error "Cannot complete login due to an incorrect user name or password." I can login to DCUI, and "Confiure Lockdown Mode" is grayed (see attach). If enable ESXi shell, i can login as root, but i can't login by ssh.
How to get access to WebUI?

[msripada]

Hello,

Have you tried SSH with the same username and password? Is it working?

Can you login to shell from dcui (ALT + F1) and restart only hostd service using command -> /etc/init.d/hostd restart

Post that please check if you can access the ESXi host via gui. If you have access to shell, validate the sshd config or can engage VMware support

Thanks,

MS

[GastonAQS]

Hi,

Did you tried reset your root password and triying again?

[a_p_ · Accepted solution]

Welcome to the Community,

can you confirm that you've selected the correct keyboard layout during installation?

I've seen such issues a couple times where e.g. special characters were used, which have different locations on the local keyboard, than on an US keyboard.

André

[BasilLogachev]

Problem solved.
It's exactly as it should be. Issue is not ESXi related, but is my misunderstood of remote keyboard / soft keyboard provided by Dell iDRAC9 and upper/lowercase letters confuse.

My silly mistake. Thanks to all for your inconvenience.

[SkyTouchSolutio]

crazy