Power cli commands for administration do not work for a couple of pools after horizon version is upgraded from 7.0 to 7.7

[IamAshwin7]

Power cli commands for administration do not work for a couple of pools after horizon version is upgraded from 7.0 to 7.7. Rest of the pools it works as expected

[LucD]

Unless you are aiming to get only answers from people that own a crystal ball, you could give some more details.
What commands, what error messages...?

[IamAshwin7]

Apologies.. The below commands are run with the error messages.

Get-HVMachine and Get-HVMachineSummary from the module Vmware.Hv.Helper

The commands Get-HVMachine and Get-HVMachineSummary return such errors as below:

<**************************************************************************************************************************>

PS C:\> Get-HVMachine

Exception calling "QueryService_Create" with "2" argument(s): "ExceptionType : VMware.Hv.EntityNotFound

ErrorMessage : Could not find user or group in AD

Id : VMware.Hv.UserOrGroupId"

At C:\Windows\system32\WindowsPowerShell\v1.0\Modules\VMware.Hv.Helper\VMware.HV.Helper.psm1:7415 char:5

+     $queryResults = $query_service_helper.QueryService_Create($servic ...

+     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo          : NotSpecified: (:) [], MethodInvocationException

    + FullyQualifiedErrorId : VimException

..............................

Get-HVMachine: No Virtual Machine(s) Found with given search parameters

PS C:\> Get-HVMachineSummary

Exception calling "QueryService_Create" with "2" argument(s): "ExceptionType : VMware.Hv.EntityNotFound

ErrorMessage : Could not find user or group in AD

Id : VMware.Hv.UserOrGroupId"

At C:\Windows\system32\WindowsPowerShell\v1.0\Modules\VMware.Hv.Helper\VMware.HV.Helper.psm1:7415 char:5

+     $queryResults = $query_service_helper.QueryService_Create($servic ...

+     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo          : NotSpecified: (:) [], MethodInvocationException

    + FullyQualifiedErrorId : VimException

..............................

Get-HVMachineSummary: No machine(s) found with given search parameters

<**************************************************************************************************************************>

[LucD · Accepted solution]

That seems to be a known issue, see Get-machinesummary throwing error and exists script after upgrade to esx 6.7 on Desktop Pools, worke...

You might try the bypass documented in KB2148374

[IamAshwin7]

Thanks for the KB. I will check and keep this thread updated.Having said that,if there was user rights issue does it work in other pools.How does it fail in only 2 pools and work in others?

[LucD]

It seems to be related to the type of AD group.
Not saying that this is the issue in your case, but the error and type of failure look familiar.

[IamAshwin7]

Tanks a ton. This resolved the issue.