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Ret11
Contributor
Contributor

Vmware 6.5 PSOD - SVGAConsole

Hello,

I recently installed a customised ISO of vmware 6.5 on a dedicated server I have. The image was customised as there is not a NIC driver for the realtek 8168. Every couple of days i get a purple screen of death and the system needs to be rebooted. It takes down the host as well as all of the vm's. I extracted a core dump file and was hoping someone could make some sense of it.

Seems the pertinent line is this:

2019-05-06T15:11:23.245Z cpu2:65544)@BlueScreen: #PF Exception 14 in world 65544:SVGAConsole IP 0x439080d046c0 addr 0x439080d046c0

Googling around there doesn't seem to be anyone else reporting that same error. Does anyone know what it might be?

Full dump:

2019-05-06T15:11:23.241Z cpu2:65544)World: 2778: PRDA 0x418040800000 ss 0x0 ds 0x10b es 0x10b fs 0x10b gs 0x0

2019-05-06T15:11:23.241Z cpu2:65544)World: 2780: TR 0x4020 GDT 0x439102d21000 (0x402f) IDT 0x418033d3f000 (0xfff)

2019-05-06T15:11:23.241Z cpu2:65544)World: 2781: CR0 0x80010031 CR3 0x14dd3f000 CR4 0x42768

[7m2019-05-06T15:11:23.245Z cpu2:65544)WARNING: kbdmode_set:519: invalid keyboard mode 4: Not supported [0m

2019-05-06T15:11:23.245Z cpu2:65544)Backtrace for current CPU #2, worldID=65544, fp=0xa3ed2b401034

2019-05-06T15:11:23.245Z cpu2:65544) [45m [33;1mVMware ESXi 6.5.0 [Releasebuild-13004031 x86_64] [0m

#PF Exception 14 in world 65544:SVGAConsole IP 0x439080d046c0 addr 0x439080d046c0

PTEs:0x800000010021d023;0x8000000111702063;0x8000000111709063;0x111708063;

2019-05-06T15:11:23.245Z cpu2:65544)cr0=0x8001003d cr2=0x439080d046c0 cr3=0xd9fff000 cr4=0x216c

2019-05-06T15:11:23.245Z cpu2:65544)frame=0x4390c041b9b0 ip=0x439080d046c0 err=17 rflags=0x10246

2019-05-06T15:11:23.245Z cpu2:65544)rax=0x0 rbx=0x439080d04000 rcx=0x439080d046a8

2019-05-06T15:11:23.245Z cpu2:65544)rdx=0x4390c041baa0 rbp=0xa3ed2b401034 rsi=0xa3ed2b401034

2019-05-06T15:11:23.245Z cpu2:65544)rdi=0x439080d046c0 r8=0x1c r9=0xa3ed2c200000

2019-05-06T15:11:23.245Z cpu2:65544)r10=0x439080d04710 r11=0x67c27b r12=0x439080d046c0

2019-05-06T15:11:23.245Z cpu2:65544)r13=0x439080d046a8 r14=0x0 r15=0x4390

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:0 world:65551 name:"idle0" (IS)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:1 world:67946 name:"vmm0:pfsense" (V)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:2 world:65544 name:"SVGAConsole" (S)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:3 world:68185 name:"vmm0:Ubuntu" (V)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:4 world:65720 name:"VSCSIPoll" (S)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:5 world:67945 name:"vmx" (U)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:6 world:66284 name:"nfsgssd" (U)

2019-05-06T15:11:23.245Z cpu2:65544)pcpu:7 world:68188 name:"vmm1:Ubuntu" (V)

2019-05-06T15:11:23.245Z cpu2:65544)@BlueScreen: #PF Exception 14 in world 65544:SVGAConsole IP 0x439080d046c0 addr 0x439080d046c0

PTEs:0x800000010021d023;0x8000000111702063;0x8000000111709063;0x111708063;

2019-05-06T15:11:23.245Z cpu2:65544)Code start: 0x418033c00000 VMK uptime: 0:14:43:31.524

2019-05-06T15:11:23.247Z cpu2:65544)base fs=0x0 gs=0x418040800000 Kgs=0x0

2019-05-06T15:11:23.247Z cpu2:65544)vmkernel             0x0 .data 0x0 .bss 0x0

2019-05-06T15:11:23.247Z cpu2:65544)chardevs             0x4180342a7000 .data 0x417fc0000000 .bss 0x417fc0000440

2019-05-06T15:11:23.247Z cpu2:65544)user                 0x4180342ae000 .data 0x417fc0400000 .bss 0x417fc0410640

2019-05-06T15:11:23.247Z cpu2:65544)crypto               0x41803439a000 .data 0x417fc0a00000 .bss 0x417fc0a005c0

2019-05-06T15:11:23.247Z cpu2:65544)vsanapi              0x4180343b6000 .data 0x417fc0e00000 .bss 0x417fc0e032c0

2019-05-06T15:11:23.247Z cpu2:65544)vsanbase             0x4180343c9000 .data 0x417fc1200000 .bss 0x417fc120c1a0

2019-05-06T15:11:23.247Z cpu2:65544)vprobe               0x4180343d9000 .data 0x417fc1600000 .bss 0x417fc1611c00

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_mgmt          0x418034426000 .data 0x417fc1a00000 .bss 0x417fc1a00200

2019-05-06T15:11:23.247Z cpu2:65544)iodm                 0x41803442c000 .data 0x417fc1e00000 .bss 0x417fc1e00128

2019-05-06T15:11:23.247Z cpu2:65544)dma_mapper_iommu     0x418034431000 .data 0x417fc2200000 .bss 0x417fc2200080

2019-05-06T15:11:23.247Z cpu2:65544)procfs               0x418034434000 .data 0x417fc2600000 .bss 0x417fc2600240

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_mgmt_shim 0x418034437000 .data 0x417fc2a00000 .bss 0x417fc2a00180

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_2_0_0_mgmt_shim 0x418034438000 .data 0x417fc2e00000 .bss 0x417fc2e001a0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_2_0_0_vmkernel_shim 0x418034439000 .data 0x417fc3200000 .bss 0x417fc320c9c0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_vmkernel_shim 0x418034441000 .data 0x417fc3600000 .bss 0x417fc360fee0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_1_0_0_vmkernel_shim 0x418034449000 .data 0x417fc3a00000 .bss 0x417fc3a08bc0

2019-05-06T15:11:23.247Z cpu2:65544)vmkusb               0x418034451000 .data 0x417fc3e00000 .bss 0x417fc3e0d480

2019-05-06T15:11:23.247Z cpu2:65544)vmw_ahci             0x418034503000 .data 0x417fc4200000 .bss 0x417fc42005c0

2019-05-06T15:11:23.247Z cpu2:65544)iscsi_trans          0x418034524000 .data 0x417fc4600000 .bss 0x417fc4601740

2019-05-06T15:11:23.247Z cpu2:65544)iscsi_trans_compat_shim 0x418034531000 .data 0x417fc4a00000 .bss 0x417fc4a01148

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_vmklinux_shim 0x418034532000 .data 0x417fc4e00000 .bss 0x417fc4e017c4

2019-05-06T15:11:23.247Z cpu2:65544)vmkplexer            0x418034533000 .data 0x417fc5200000 .bss 0x417fc5200260

2019-05-06T15:11:23.247Z cpu2:65544)vmklinux_9           0x418034538000 .data 0x417fc5600000 .bss 0x417fc5608f80

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_2_0_0_iscsiInc_shim 0x4180345d3000 .data 0x417fc5a00000 .bss 0x417fc5a00850

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_iscsiInc_shim 0x4180345d7000 .data 0x417fc5e00000 .bss 0x417fc5e00850

2019-05-06T15:11:23.247Z cpu2:65544)etherswitch          0x4180345db000 .data 0x417fc6200000 .bss 0x417fc6215d80

2019-05-06T15:11:23.247Z cpu2:65544)netsched_fifo        0x418034624000 .data 0x417fc6600000 .bss 0x417fc6600060

2019-05-06T15:11:23.247Z cpu2:65544)netsched_hclk        0x418034626000 .data 0x417fc6a00000 .bss 0x417fc6a03ec0

2019-05-06T15:11:23.247Z cpu2:65544)netioc               0x418034636000 .data 0x417fc6e00000 .bss 0x417fc6e000a0

2019-05-06T15:11:23.247Z cpu2:65544)vmklinux_9_2_3_0     0x41803463d000 .data 0x417fc7200000 .bss 0x417fc7208ad8

2019-05-06T15:11:23.247Z cpu2:65544)cnic_register        0x418034640000 .data 0x417fc7600000 .bss 0x417fc76001e0

2019-05-06T15:11:23.247Z cpu2:65544)vmklinux_9_2_2_0     0x418034642000 .data 0x417fc7a00000 .bss 0x417fc7a08798

2019-05-06T15:11:23.247Z cpu2:65544)r8168                0x418034645000 .data 0x417fc7e00000 .bss 0x417fc7e00380

2019-05-06T15:11:23.247Z cpu2:65544)dm                   0x41803469e000 .data 0x417fc8200000 .bss 0x417fc8200000

2019-05-06T15:11:23.247Z cpu2:65544)nmp                  0x4180346a1000 .data 0x417fc8600000 .bss 0x417fc8604650

2019-05-06T15:11:23.247Z cpu2:65544)vmw_satp_local       0x4180346d1000 .data 0x417fc8a00000 .bss 0x417fc8a00020

2019-05-06T15:11:23.247Z cpu2:65544)vmw_satp_default_aa  0x4180346d4000 .data 0x417fc8e00000 .bss 0x417fc8e00000

2019-05-06T15:11:23.247Z cpu2:65544)vmw_psp_lib          0x4180346d6000 .data 0x417fc9200000 .bss 0x417fc9200290

2019-05-06T15:11:23.247Z cpu2:65544)vmw_psp_fixed        0x4180346d8000 .data 0x417fc9600000 .bss 0x417fc9600000

2019-05-06T15:11:23.247Z cpu2:65544)vmw_psp_rr           0x4180346db000 .data 0x417fc9a00000 .bss 0x417fc9a00048

2019-05-06T15:11:23.247Z cpu2:65544)vmw_psp_mru          0x4180346de000 .data 0x417fc9e00000 .bss 0x417fc9e00000

2019-05-06T15:11:23.247Z cpu2:65544)vmci                 0x4180346e0000 .data 0x417fca200000 .bss 0x417fca207d40

2019-05-06T15:11:23.247Z cpu2:65544)healthchk            0x418034709000 .data 0x417fca600000 .bss 0x417fca613a40

2019-05-06T15:11:23.247Z cpu2:65544)teamcheck            0x418034721000 .data 0x417fcaa00000 .bss 0x417fcaa13f80

2019-05-06T15:11:23.247Z cpu2:65544)vlanmtucheck         0x418034736000 .data 0x417fcae00000 .bss 0x417fcae13dc0

2019-05-06T15:11:23.247Z cpu2:65544)heartbeat            0x41803474f000 .data 0x417fcb200000 .bss 0x417fcb213e80

2019-05-06T15:11:23.247Z cpu2:65544)shaper               0x418034765000 .data 0x417fcb600000 .bss 0x417fcb615bb0

2019-05-06T15:11:23.247Z cpu2:65544)lldp                 0x41803477c000 .data 0x417fcba00000 .bss 0x417fcba00040

2019-05-06T15:11:23.247Z cpu2:65544)cdp                  0x418034782000 .data 0x417fcbe00000 .bss 0x417fcbe150c0

2019-05-06T15:11:23.247Z cpu2:65544)ipfix                0x41803479d000 .data 0x417fcc200000 .bss 0x417fcc2144c0

2019-05-06T15:11:23.247Z cpu2:65544)tcpip4               0x4180347bb000 .data 0x417fcc600000 .bss 0x417fcc618100

2019-05-06T15:11:23.247Z cpu2:65544)dvsdev               0x41803490e000 .data 0x417fcca00000 .bss 0x417fcca00030

2019-05-06T15:11:23.247Z cpu2:65544)dvfilter             0x418034911000 .data 0x417fcce00000 .bss 0x417fcce00ac0

2019-05-06T15:11:23.247Z cpu2:65544)lacp                 0x418034936000 .data 0x417fcd200000 .bss 0x417fcd200140

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_1_0_0_dvfilter_shim 0x418034944000 .data 0x417fcd600000 .bss 0x417fcd6009f0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_2_0_0_dvfilter_shim 0x418034945000 .data 0x417fcda00000 .bss 0x417fcda009f0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_dvfilter_shim 0x418034946000 .data 0x417fcde00000 .bss 0x417fcde009e8

2019-05-06T15:11:23.247Z cpu2:65544)esxfw                0x418034947000 .data 0x417fce200000 .bss 0x417fce214980

2019-05-06T15:11:23.247Z cpu2:65544)dvfilter-generic-fastpath 0x418034960000 .data 0x417fce600000 .bss 0x417fce614150

2019-05-06T15:11:23.247Z cpu2:65544)vmkibft              0x41803497f000 .data 0x417fcea00000 .bss 0x417fcea039e0

2019-05-06T15:11:23.247Z cpu2:65544)gss                  0x418034983000 .data 0x417fcee00000 .bss 0x417fcee02b38

2019-05-06T15:11:23.247Z cpu2:65544)lvmdriver            0x4180349aa000 .data 0x417fcf200000 .bss 0x417fcf203a00

2019-05-06T15:11:23.247Z cpu2:65544)deltadisk            0x4180349cc000 .data 0x417fcf600000 .bss 0x417fcf607a80

2019-05-06T15:11:23.247Z cpu2:65544)vdfm                 0x418034a04000 .data 0x417fcfa00000 .bss 0x417fcfa001c0

2019-05-06T15:11:23.247Z cpu2:65544)sunrpc               0x418034a09000 .data 0x417fcfe00000 .bss 0x417fcfe038c0

2019-05-06T15:11:23.247Z cpu2:65544)vmfs3                0x418034a27000 .data 0x417fd0200000 .bss 0x417fd0207a40

2019-05-06T15:11:23.247Z cpu2:65544)vfat                 0x418034b40000 .data 0x417fd0600000 .bss 0x417fd0602840

2019-05-06T15:11:23.247Z cpu2:65544)ufs                  0x418034b4b000 .data 0x417fd0a00000 .bss 0x417fd0a008c0

2019-05-06T15:11:23.247Z cpu2:65544)vmklink_mpi          0x418034b5f000 .data 0x417fd0e00000 .bss 0x417fd0e02640

2019-05-06T15:11:23.247Z cpu2:65544)swapobj              0x418034b65000 .data 0x417fd1200000 .bss 0x417fd1203320

2019-05-06T15:11:23.247Z cpu2:65544)nfsclient            0x418034b6f000 .data 0x417fd1600000 .bss 0x417fd1603d00

2019-05-06T15:11:23.247Z cpu2:65544)nfs41client          0x418034b8d000 .data 0x417fd1a00000 .bss 0x417fd1a05600

2019-05-06T15:11:23.247Z cpu2:65544)vflash               0x418034bfc000 .data 0x417fd1e00000 .bss 0x417fd1e03740

2019-05-06T15:11:23.247Z cpu2:65544)vmkapei              0x418034c08000 .data 0x417fd2200000 .bss 0x417fd2200ba0

2019-05-06T15:11:23.247Z cpu2:65544)procMisc             0x418034c11000 .data 0x417fd2600000 .bss 0x417fd2600000

2019-05-06T15:11:23.247Z cpu2:65544)nrdma                0x418034c12000 .data 0x417fd2a00000 .bss 0x417fd2a15a40

2019-05-06T15:11:23.247Z cpu2:65544)nrdma_vmkapi_shim    0x418034c56000 .data 0x417fd2e00000 .bss 0x417fd2e01158

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_rdma_shim 0x418034c57000 .data 0x417fd3200000 .bss 0x417fd3200fc0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_1_0_0_nmp_shim 0x418034c59000 .data 0x417fd3600000 .bss 0x417fd3600ce8

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_nmp_shim 0x418034c5a000 .data 0x417fd3a00000 .bss 0x417fd3a00df0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_2_0_0_nmp_shim 0x418034c5b000 .data 0x417fd3e00000 .bss 0x417fd3e00d68

2019-05-06T15:11:23.247Z cpu2:65544)vrdma                0x418034c5c000 .data 0x417fd4200000 .bss 0x417fd42025c0

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_3_0_0_iscsi_shim 0x418034c77000 .data 0x417fd4600000 .bss 0x417fd4600970

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_2_0_0_iscsi_shim 0x418034c78000 .data 0x417fd4a00000 .bss 0x417fd4a00970

2019-05-06T15:11:23.247Z cpu2:65544)vmkapi_v2_1_0_0_iscsi_shim 0x418034c79000 .data 0x417fd4e00000 .bss 0x417fd4e00970

2019-05-06T15:11:23.247Z cpu2:65544)balloonVMCI          0x418034c7a000 .data 0x417fd5200000 .bss 0x417fd5200000

2019-05-06T15:11:23.247Z cpu2:65544)hbr_filter           0x418034c7b000 .data 0x417fd5600000 .bss 0x417fd5600300

2019-05-06T15:11:23.247Z cpu2:65544)ftcpt                0x418034cab000 .data 0x417fd5a00000 .bss 0x417fd5a03000

2019-05-06T15:11:23.247Z cpu2:65544)filtmod              0x418034cf6000 .data 0x417fd5e00000 .bss 0x417fd5e04180

2019-05-06T15:11:23.247Z cpu2:65544)svmmirror            0x418034d07000 .data 0x417fd6200000 .bss 0x417fd62000c0

2019-05-06T15:11:23.247Z cpu2:65544)cbt                  0x418034d14000 .data 0x417fd6600000 .bss 0x417fd6600080

2019-05-06T15:11:23.247Z cpu2:65544)migrate              0x418034d17000 .data 0x417fd6a00000 .bss 0x417fd6a05280

2019-05-06T15:11:23.247Z cpu2:65544)vfc                  0x418034d8f000 .data 0x417fd6e00000 .bss 0x417fd6e02ce0

Coredump to disk.

Thanks

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asajm
Expert
Expert

Hi Ret11

The ESXi version for specific to your server model?

If you think your queries have been answered
Marking this response as "Solution " or "Kudo"
ASAJM
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Ret11
Contributor
Contributor

Hi asajm​,

I'm running 6.5 build 13004031 (which I think is the latest).

Cheers

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asajm
Expert
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I mean the compatibility between ESXi version with the server

VMware Compatibility Guide - System Search

If you think your queries have been answered
Marking this response as "Solution " or "Kudo"
ASAJM
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Ret11
Contributor
Contributor

It's a heztner EX40 - their own h/w I think but pretty standard components.

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