VMTools will not install

[insearchof]

VMware vCenter 6.5

9 ESXI hosts all but one is ESXI 6.5

The one is ESXI 6.0  It was at 6.5 but the USB drive failed an upon installing on new usb drive I was unable to install 6.5 So I installed 6.0

When I migrated 3 VM's from my ESXI 6.5 Host to the 6.0 ESXI host I get this warning on the VM

VMWare Tools is outdated on the Virtual Machine    Update VMWare Tools

When I click on the Update VMware tools I get an error

So since the VM's came from an ESXI 6.5 host I tried to uninstall VMTools and then lost my mouse so I could not do any thing on the console.

I tried manually to install the VMTools from the 6.0 host but everything I tried failed.

I migrated the VM to a 6.5 Host and was able to install the VMtools from 6.5

What can I do to et rid of this message

Thank you

Tom

[asajm · Accepted solution]

Hi insearchof​

Check this article

VMware Knowledge Base

[insearchof]

get-vm "TGCS015" | new-advancedsetting -name isolation.tools.autoinstall.disable -Value false -force
WARNING: Parameter 'Entity' is obsolete. This parameter no longer accepts multiple values.

Perform operation?
Creating advanced setting 'isolation.tools.autoinstall.disable' on entity 'TGCS015'.
[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"): y

Name                 Value                Type                 Description
----                 -----                ----                 -----------
isolation.tools.a... false                VM

Should this setting be TRUE OR FALSE   when set to FALSE it fails

I just changed the value to True and it also fails to upgrade vmtools same error message.

Do I need to restart the VM?   which setting?

[DylanEps]

Hello!

Could you specify the Guest OS of the VMs you are trying yo install VMware tools on?

Check these KBs for further information:

Installing VMware Tools

VMware Knowledge Base

I've also found an article that describes a similar issue of yours: Unable to install VMtools on win2012r2 guest (host - ESXi 6.5)

Have a look at them and tell us what you find.

[insearchof]

First this is an ESXI 6.0 host not 6.5

I have three VMs on the Host now all running same OS Windows 2012 R2 server

Any ideas?