Reconnecting to disconnected desktop fails with error "The connection to the remote computer failed."

[krana531]

We upgrade our Horizon from 7.0.3 to 7.6.o for our Ubuntu 16.04 VMs.

We can connect to remote computer. But when we disconnect, and try to reconnect it gives the error: The connection to the remote computer failed.

If we uninstall horizon view agent 7.6.0 and install 7.0.3 on ubuntu VMs, then we are able to connect, disconnect and reconnect. We also tried to disable SSO with 7.6.0 in /etc/vmware/viewagent-custom.conf but it did not help.

Hopefully someone can help us out here. We don't want users to loose their sessions.

Thanks and regards,

Kaushal

[krana531]

Today we tried with vmware horizon client 5 , and same issue.

It is weird that if we go back to vmware horizon client 4.9 it works perfectly (we can connect to disconnected desktop session). But with 4.10 and 5 it is not working.

Any inputs would be greatly appreciated.

Thanks,

Kaushal