VMware Horizon Community
Poom22
Enthusiast
Enthusiast

UAG v3.4 - Cant change SecurID settings "Failed to set adapter configuration" anyone got round this?

Hi all

I am Trying to edit my ( valid )  RSA SecurID settings on UAG and I get this "Please enable the authentication method "  or " Failed to set adapter configuration. A SecurID connectivity or configuration error has occurred. "

I have tried disabling the authentication method in Horizon settings then disabling the RSA SecurID completely in authentication settings but this doesn't help

Has anyone got around this without completely redeploying? This seems a dangerous glitch as i cannot even clear node secret and save

Someone got similar here :   and here and got round it via deleting things from JSON and re-enabling, though I cannot find the same True/false setting for the RSA, I tried to delete all the config for RSA in my Json but it just errors on re upload

The logs dont show me anything I can understand

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5 Replies
Poom22
Enthusiast
Enthusiast

I should add,

All I am trying to do is clear node secret and make sure I can change external name if i need

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Poom22
Enthusiast
Enthusiast

For anyone wondering

They say this is a design flaw

So if you need to Clear node secret or make any RSA edits, you need to redeploy

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markbenson
VMware Employee
VMware Employee

There is no need to redeploy UAG to clear node secret for RSA SecurID. In the admin UI there is a button to do this. This has been available since UAG 3.3.

pastedImage_1.png

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Poom22
Enthusiast
Enthusiast

Thanks, but have you ever tried to use this button? It just errrors with 'failed to set adapter configuration' ,

I was told by VMware support this is a known issue

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markbenson
VMware Employee
VMware Employee

Yes. The operation to clear node secret is a mandatory requirement for the RSA SecurID certification. There might be something else wrong in your config. The screenshot below shows it normally works. This was with 3.5, but I tried this again with UAG 3.4 and Clear Node Secret button also worked.

pastedImage_0.png

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