VMware Horizon Community
szilagyic
Hot Shot
Hot Shot

Win10 1803 customization error when cloning a master VM

Hello:

We are building a new Win10 1803 master image for our linked clone and full clone pools.  We started with the linked clone pool.  Everything is working good there.  Next I cloned the master image VM from the linked clone pool, to another VM, and converted it to a template to use for the full clone pool.  If I modify this VM in any way, such as adjust memory for the VM in vCenter or even boot up the VM, the result is a customization error when it tries to provision the full clones.

pastedImage_0.png

The only way it avoids this error is if I clone the master image VM from our linked clone pool directly to another VM, and don't touch it but simply convert it to a template.  While this works, we need to modify the template slightly for the full clones.  I've been trying to find a solution but so far no idea why this would come up when simply making a clone of a VM.  I'm hoping others have seen this error and found a fix.  Or, are you creating individual images for your linked and full clone pools?  I was hoping to simply take a clone of it so that it's identical.

Thanks in advance for the help and feedback.

Reply
0 Kudos
1 Reply
Jstrat31
Enthusiast
Enthusiast

Have you tried uninstalling and reinstalling the Horizon Agent on the Cloned Gold image?

Also if its on a domain did you join the gold image to the domain anytime before cloning?

Jason Hartley VMware Systems Specialist "Develop the skill of sensing problems when they are still small and taking care of them before they become intractable"—Robert Greene http://privatecloudky.com/
Reply
0 Kudos