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TryllZ
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Can't access the vCSA via Web UI from host, cant get Stage 2 started..

Hi,

I have the following configuration.

I have a windows server 2016 with AD and DNS, IP 192.168.10.10.

First I imported vCSA ova file into workstation with the following configuration

Address Family : ipv4

Mode : static

IP Address : 192.168.10.12

Prefix : 24

Gateway : 192.168.10.1

DNS Server : 192.168.10.10

Host Identity : vCsa.vdns.local (A and PTR record created in windows server DNS Server).

Once the ova file is imported in workstation I am asked to access the URL https://vcsa.ad.local:5480.

When I try to access the address via chrome/edge I get 192.168.10.12 refused to connect, which means Stage 2 doesn't start at all as I have seen in many videos.

So I enable SSH through vCSA and access it, I find that the services vxpd and vsphere-ui are not running, I use the command service-control --status

I get the following response :

Command> helpservice-control --status

Stopped:

applmgmt lwsmd pschealth vmafdd vmcad vmcam vmdird vmdnsd vmonapi vmware-analytics vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-perfcharts vmware-postgres-archiver vmware-rbd-watchdog vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-sts-idmd vmware-stsd vmware-updatemgr vmware-vapi-endpoint vmware-vcha vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsan-dps vsphere-client vsphere-ui

Then I run the following command service-control --start --all

I receive the following errors :

Command> service-control --start --all

Operation not cancellable. Please wait for it to finish...

Performing start operation on service lwsmd...

2019-02-08T14:25:24.580Z  Failure setting accounting for lwsmd. Err Failed to set unit properties on lwsmd.service: Unit lwsmd.service is not loaded.

Successfully started service lwsmd

Performing start operation on service vmafdd...

2019-02-08T14:25:25.083Z  Failure setting accounting for vmafdd. Err Failed to set unit properties on vmafdd.service: Unit vmafdd.service is not loaded.

Successfully started service vmafdd

Performing start operation on service vmdird...

2019-02-08T14:25:28.180Z  Failure setting accounting for vmdird. Err Failed to set unit properties on vmdird.service: Unit vmdird.service is not loaded.

2019-02-08T14:25:28.180Z  Failure setting accounting for vmdird. Err Failed to set unit properties on vmdird.service: Unit vmdird.service is not loaded.

Successfully started service vmdird

Successfully started service vmdird

Performing start operation on service vmcad...

2019-02-08T14:25:32.415Z  Failure setting accounting for vmcad. Err Failed to set unit properties on vmcad.service: Unit vmcad.service is not loaded.

Successfully started service vmcad

Successfully started service vmcad

Performing start operation on service vmware-sts-idmd...

2019-02-08T14:25:33.942Z  Failure setting accounting for vmware-sts-idmd. Err Failed to set unit properties on vmware-sts-idmd.service: Unit vmware-sts-idmd.service is not loaded.

Successfully started service vmware-sts-idmd

Performing start operation on service vmware-stsd...

2019-02-08T14:25:46.581Z  Failure setting accounting for vmware-stsd. Err Failed to set unit properties on vmware-stsd.service: Unit vmware-stsd.service is not loaded.

2019-02-08T14:26:01.076Z  RC = 1

Stdout =

Stderr = Job for vmware-stsd.service failed because the control process exited with error code. See "systemctl status vmware-stsd.service" and "journalctl -xe" for details.

2019-02-08T14:26:01.077Z  {

    "problemId": null,

    "resolution": null,

    "detail": [

        {

            "translatable": "An error occurred while invoking external command : '%(0)s'",

            "id": "install.ciscommon.command.errinvoke",

            "args": [

                "Stderr: Job for vmware-stsd.service failed because the control process exited with error code. See \"systemctl status vmware-stsd.service\" and \"journalctl -xe\" for details.\n"

            ],

            "localized": "An error occurred while invoking external command : 'Stderr: Job for vmware-stsd.service failed because the control process exited with error code. See \"systemctl status vmware-stsd.service\" and \"journalctl -xe\" for details.\n'"

        }

    ],

    "componentKey": null

}

Error executing start on service vmware-stsd. Details {

    "problemId": null,

    "resolution": null,

    "detail": [

        {

            "translatable": "An error occurred while starting service '%(0)s'",

            "id": "install.ciscommon.service.failstart",

            "args": [

                "vmware-stsd"

            ],

            "localized": "An error occurred while starting service 'vmware-stsd'"

        }

    ],

    "componentKey": null

}

Service-control failed. Error: {

    "problemId": null,

    "resolution": null,

    "detail": [

        {

            "translatable": "An error occurred while starting service '%(0)s'",

            "id": "install.ciscommon.service.failstart",

            "args": [

                "vmware-stsd"

            ],

            "localized": "An error occurred while starting service 'vmware-stsd'"

        }

    ],

    "componentKey": null

}

Could someone advise me what is going one.

Thank You

20 Replies
TryllZ
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Expert
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I finally got it working as follows (partly).

But here is how I configured it.

I only filled in the Network Configuration part and imported.

I have an AD DNS server with A and PTR records added before importing.

I have NOT used any FQDN, only IP addresses.

And soon as the import finished, I changed the network mode.

Currently I'm accessing the vCSA via another VM and NOT through host browser, not sure if it is suppose to be this way, my assumption is that since ESXi can be done this way so should vCSA, I could be wrong though.

Thank You all.

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