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FEWillia
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Skyline Advisor Application Log Assist Initiate Transfer Screen does not show Non-Clustered hosts for selection?

Skyline Advisor Account Detail shows that my inventory contains 19 hosts which is correct:

pastedImage_0.png

However the inventory in Log Assist only shows 17 hosts available to initiate a Log Transfer:

pastedImage_1.png

It appears the the GUI has a bug and does not show my two ESXi hosts that are under my Datacenter but not in a Host Cluster??

I need to transfer one of the two hosts logs for an SR .... any suggestions??

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ashwin_prakash
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Hello,

Thank you for sharing the details,

As per the thread, we understand that these hosts are being added directly to the Datacenter instead of a cluster, as these are standalone hosts.

This is a known issue, and we are working on changing the code to collect the data from VC --> DC --> Host (To be supported)

We should have this included in Q2 release.

Marking this question as correct answer due to inactivity. Please respond to this thread if the issue persists.

Sincerely,
Ashwin Prakash
Skyline Support Moderator

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Aditya2018
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Hello,

Welcome to communities.

Ideally, the hosts should show up under the Datacenter. I sent you a private message, please share your collector ID I will need to check in the backend.

Sincerely, Aditya Gottumukkala Skyline Skyline Moderator VMware Inc
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FEWillia
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I sent you the collector ID yesterday via email.  Did you receive it?

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Aditya2018
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Hi,

I did not receive any email, I just checked my spam folder as well.

I sent you another private message with the email address.

Sincerely, Aditya Gottumukkala Skyline Skyline Moderator VMware Inc
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Aditya2018
VMware Employee
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Hello Eugene,

You have run into a known issue with Skyline Advisor 2.0.0.2, it is expected to be resolved in the next version of Skyline Advisor.

Sincerely, Aditya Gottumukkala Skyline Skyline Moderator VMware Inc
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FEWillia
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We have been running the new 2.1.0.0 collector for several days now and the missing standalone hosts are still missing:

pastedImage_0.png

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ashwin_prakash
VMware Employee
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Hello,

Thank you for sharing the details,

As per the thread, we understand that these hosts are being added directly to the Datacenter instead of a cluster, as these are standalone hosts.

This is a known issue, and we are working on changing the code to collect the data from VC --> DC --> Host (To be supported)

We should have this included in Q2 release.

Marking this question as correct answer due to inactivity. Please respond to this thread if the issue persists.

Sincerely,
Ashwin Prakash
Skyline Support Moderator
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