1 Reply Latest reply on Feb 5, 2019 6:11 PM by nancyz

    Reinstall vmware fusion11 and vm cannot run

    cindy951357 Lurker
      • First I explain why I reinstall vmware fusion: ubuntu on vmware fusion cannot detect my external hard disk. This forum tells me to reinstall the vmware fusion while my security is unlocked(for more detail please see that link).
      • And then I manually uninstall vmware fusion according to the steps on the official website.
      • Then, I install vmware fusion again.
      • Then when I create a new ubuntu 18 vm and click the triangle play button, the vm is just stuck there. And if I want to close the vm window, there is going to be a prompt which tells that virtual machine is buy.

      Please help, thanks.

        • 1. Re: Reinstall vmware fusion11 and vm cannot run
          nancyz Hot Shot
          VMware Employees

          Hi cindy951357 ,

          Then when I create a new ubuntu 18 vm and click the triangle play button, the vm is just stuck there. And if I want to close the vm window, there is going to be a prompt which tells that virtual machine is buy

          Could you please upload Fusion Support Bundle? It could be collected via Fusion Help -> Collect Support Information?Are you able to suspend or shutdown the VM after a while if you dismiss the 'virtual machine is buy' message?