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Sam1000
Contributor
Contributor

vSphere Flash Web Client Error: Client.Error.MessageSend

Few minutes after logging to vsphere web flash client, I receive the following errors message as a pop-up. Can you help? I'm using Chrome on Windows 2016 server.

vmware RPC Fault faultString="Send failed" faultCode="Client.Error.MessageSend" faultDetail="Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'vsphere-client/endpoints/messagebroker/amf'"]

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tganchev
VMware Employee
VMware Employee

Hi Sam1000,

Thank you for sharing this issue. The error in itself points to the communication between the Flash player and vCenter breaking down. The $VMWARE_LOG_DIR/vsphere-client/logs/vsphere_client_virgo.log should point to some error with "endpoints-app" or "endpointsapp".

Some questions to you to help me understand the root cause:

- Which version of the vSphere do you have a problem with?

- You mention you did log into the vSphere UI. Did you manage to see the vSphere inventory tree loaded or did you wait all of these minutes on the blue screen?

- Do you have any plugins installed?

Thanks,

Tony

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Sam1000
Contributor
Contributor

Thanks for the response. I'll look into the log file.

1) I'm using vSphere web client 6.7.

2) The inventory tree loads after login, but few minutes later, when I click on something I get this error.

3) I use the domain authentication plug-in within vSphere to allow login with authenticated domain user.

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tganchev
VMware Employee
VMware Employee

Thank you for the details.

I have a few more clarifying questions:

- you mention version 6.7 - is it the GA, some patch or Update 1?

- in addition to the authentication plugin you mentioned do you install additional plugins that show up in the vSphere Web Client - such as a backup solution or a management plugin coming from your server vendor?

Also, let me know if you find any error in the vsphere_client_virgo.log.

Thanks,

Tony

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