Migrate vCenter for Windows to VCSA, Start servie failed

[as900w]

Migrate vCenter for Windows to VCSA,

The vSphere-Client service start failed.

Open Log, error log don't have any log

[Beingnsxpaddy]

Dear as900w​,

Can you try to login https://appliance-IP-address-or-FQDN:5480 and try to start service manually.

[as900w]

I cannot open vCenter

The error:

This appliance cannot be used or repaired because a failure was encountered. You need to deploy a new appliance.             

[Beingnsxpaddy]

can you share the log file firstbootStatus.json located "/var/log/firstboot" to see what could be the possible reason, which can be avoided while redeploying the appliance.

[as900w]

These are in the firstbootStatus.json file,But I don't understand.

{

    "stepsCompletedList": "visl-support-firstboot,vmafd-firstboot,vmidentity-firstboot,pod_firstboot,soluser_firstboot,vmon-firstboot,rhttpproxy_firstboot,analytics_firstboot,cmfirstboot,license_firstboot,scafirstboot,vapi_firstboot,vmonapi-firstboot,netdump-firstboot,pschealth-firstboot,statsmonitor_firstboot,vpostgres-firstboot,mgmt-firstboot,dbconfig_firstboot,postgres-archiver-firstboot,vpxd-svcs_firstboot,ngc_firstboot,vsphere_ui_firstboot,vpxd_firstboot,content-library-firstboot,eam_firstboot,mbcs_firstboot,sms_spbm_firstboot,updatemgr-firstboot,vcha_firstboot,vmcam-firstboot,vsandps_firstboot,vsanhealth_firstboot,vsm_firstboot,imagebuilder-firstboot,autodeploy-firstboot,ngc_firstboot_wait,perfcharts_firstboot",

    "finalStatus": "success",

    "totalSteps": 38,

    "stepsCompleted": 38,

    "runTime": [

        {

            "visl-support-firstboot": "0:00:36"

        },

        {

            "vmafd-firstboot": "0:01:01"

        },

        {

            "vmidentity-firstboot": "0:00:47"

        },

        {

            "pod_firstboot": "0:00:00"

        },

        {

            "soluser_firstboot": "0:00:00"

        },

        {

            "vmon-firstboot": "0:00:02"

        },

        {

            "rhttpproxy_firstboot": "0:00:02"

        },

        {

            "analytics_firstboot": "0:00:17"

        },

        {

            "cmfirstboot": "0:00:23"

        },

        {

            "license_firstboot": "0:00:16"

        },

        {

            "scafirstboot": "0:00:18"

        },

        {

            "vapi_firstboot": "0:00:23"

        },

        {

            "vmonapi-firstboot": "0:00:05"

        },

        {

            "netdump-firstboot": "0:00:03"

        },

        {

            "pschealth-firstboot": "0:00:03"

        },

        {

            "statsmonitor_firstboot": "0:00:03"

        },

        {

            "vpostgres-firstboot": "0:02:32"

        },

        {

            "mgmt-firstboot": "0:00:10"

        },

        {

            "dbconfig_firstboot": "0:00:00"

        },

        {

            "postgres-archiver-firstboot": "0:00:02"

        },

        {

            "vpxd-svcs_firstboot": "0:00:36"

        },

        {

            "ngc_firstboot": "0:00:04"

        },

        {

            "vsphere_ui_firstboot": "0:00:02"

        },

        {

            "vpxd_firstboot": "0:03:32"

        },

        {

            "content-library-firstboot": "0:02:36"

        },

        {

            "eam_firstboot": "0:01:04"

        },

        {

            "mbcs_firstboot": "0:00:04"

        },

        {

            "sms_spbm_firstboot": "0:01:03"

        },

        {

            "updatemgr-firstboot": "0:00:40"

        },

        {

            "vcha_firstboot": "0:00:02"

        },

        {

            "vmcam-firstboot": "0:00:08"

        },

        {

            "vsandps_firstboot": "0:00:15"

        },

        {

            "vsanhealth_firstboot": "0:00:23"

        },

        {

            "vsm_firstboot": "0:00:23"

        },

        {

            "imagebuilder-firstboot": "0:00:02"

        },

        {

            "autodeploy-firstboot": "0:00:17"

        },

        {

            "ngc_firstboot_wait": "0:00:01"

        },

        {

            "perfcharts_firstboot": "0:01:06"

        }

    ],

    "stepsStarted": 38

}