How to have Headphones and Speakers working at the same time

[DavideD]

Hi all,

We are doing a pilot to our customer for 50 VDI clients. Client device is WinXP SP3/Win7 PC. Guest OS is Win7 with PCoIP protocol . The issue is related to audio redirection when using headsets. In brief, customer uses a softphone and need to have audio outs in both the headset and pc speaker, so that the operator hear the phone ring even without the headset worn . This behavior is working using the physical pc with its own o.s., but with virtual desktop, audio is redirect only to one of two channels (or headset or pc speaker).

The headset is correctly seen by host and guest o.s. and the issue is not strictly related to softphone software, but in general, to redirect audio output to two channels (headphone and pc speaker) at the same time.

The environment is:

Host o.s. WinXP SP3 or Win7

Guest o.s. Win7

Horizon infrastructure (connection srv, composer, agent, client 6.0.0)

Horizon Feature Pack and Teradici audio driver

USB headset

Does anyone have any idea to solve the problem ?

thanks in advance

Best regards

Davide

[acabs]

hi,

do we have anyone that suggestion to resolve this kind of issue?

[BenFB]

I'd go with a simple hardware solution and order a splitter/y-cable.

[acabs]

any clear suggestion from the end point perspective?

[sjesse]

usb head phones passed through to the vm and then use speakers connected to the endpoint.

[acabs]

we are using win10 64bit having vmware 4.4.0.