New Key Installed - vRNI no longer works

[stanj]

I was running a trial version of vReaize Network Insight along
with NSX.

The key expired and I obtained a new one from our VMware Service Provider.

When i installed the new key and tried to login i get

Service unavailable –
Tenant is not active

I tried a reboot of  vReaize Network Insight but no luck,,

any ideas,,,

thanks

[smitmartijn]

Hi,

This is a known issue in 3.x. If you open a GSS case, they will be able to resolve this for you.