Hi Anyone face this issue when upgrade the VM 6.5 to 6.7
2018-05-09T13:16:10.580Z - error: VAMI is NOT accessilbe[1]: https://vcenter-67.nono.io:5480/, err: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:16:40.584Z - error: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:16:40.584Z - error: VAMI is NOT accessilbe[2]: https://vcenter-67.nono.io:5480/, err: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:16:55.958Z - error: Could not get response for get request from url https://vcenter-67.nono.io:5480/: Error: connect ETIMEDOUT 10.0.9.67:5480
2018-05-09T13:17:10.587Z - error: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:17:10.587Z - error: VAMI is NOT accessilbe[3]: https://vcenter-67.nono.io:5480/, err: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:17:26.028Z - error: Could not get response for get request from url https://vcenter-67.nono.io:5480/: Error: connect ETIMEDOUT 10.0.9.67:5480
2018-05-09T13:17:40.587Z - error: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:17:40.587Z - error: VAMI is NOT accessilbe[4]: https://vcenter-67.nono.io:5480/, err: Request timed out after 30000 ms, url: https://vcenter-67.nono.io:5480/
2018-05-09T13:17:56.430Z - error: Could not get response for get request from url https://vcenter-67.nono.io:5480/: Error: connect ETIMEDOUT 10.0.9.67:5480
thanks,
Hi jkr16,
if your upgrade process has succeeded stage 1 you are safe to open the VAMI portal with IP address:5480. Check accessability before und continue with stage 2.
Probably a problem with DNS.
Erich
I'm a little surprised. Have you changed the vCenter name? If you were on version 6.5 before, I can hardly imagine that the vCenter was always called "vcenter-67.nono.io". However, it is not supported to change the vCenter's FQDN because it is used internally as a PNID (for SSO among other things).
In case of a timeout problem I also assume that it is a DNS or firewall issue.
Hi I am not so sure why the DNS change to that name "vcenter-67.nono.io" when the installation process I put my local IP address not the FQDN.
Any Idea!!
The domain "nono.io" is publicly resolvable. So, if I do an nslookup in Windows for "vcenter-67.nono.io" I get the following ip addresses:
2601:646:100:69f0::67
10.0.9.67
Are they correct?
And you write
when the installation process I put my local IP address not the FQDN.
What do you mean with "my local IP address" ? Is it the IP mentioned above or the ip address of your local workstation?
And are you able to ping to vcenter ip address?
ping 10.0.9.67
Maybe it makes sense if you describe which steps and which configurations you have made exactly during the upgrade process.
2023-02-16T07:07:29.219Z - info: vami base url before dns lookup: https://172.19.40.47:5480/
2023-02-16T07:07:29.401Z - info: vami base url after dns lookup: https://172.19.40.47:5480/
2023-02-16T07:07:29.402Z - info: VAMI_CONN_MAX_TRY: 25
2023-02-16T07:07:50.485Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:07:50.486Z - error: VAMI is NOT accessilbe[1]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:08:08.655Z - debug: Updated current session with lstActTm Thu Feb 16 2023 00:07:28 GMT-0700 (Mountain Standard Time)
2023-02-16T07:08:11.495Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:08:11.496Z - error: VAMI is NOT accessilbe[2]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:08:32.499Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:08:32.577Z - error: VAMI is NOT accessilbe[3]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:08:53.589Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:08:53.661Z - error: VAMI is NOT accessilbe[4]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:09:14.674Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:09:14.753Z - error: VAMI is NOT accessilbe[5]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:09:35.781Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:09:35.866Z - error: VAMI is NOT accessilbe[6]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:09:56.884Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:09:56.955Z - error: VAMI is NOT accessilbe[7]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:10:17.961Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:10:18.043Z - error: VAMI is NOT accessilbe[8]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:10:39.059Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:10:39.128Z - error: VAMI is NOT accessilbe[9]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:11:00.141Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:11:00.240Z - error: VAMI is NOT accessilbe[10]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:11:21.266Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:11:21.341Z - error: VAMI is NOT accessilbe[11]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:11:42.336Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:11:42.407Z - error: VAMI is NOT accessilbe[12]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:12:03.416Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:12:03.497Z - error: VAMI is NOT accessilbe[13]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:12:24.516Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:12:24.592Z - error: VAMI is NOT accessilbe[14]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:12:45.583Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:12:45.646Z - error: VAMI is NOT accessilbe[15]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:13:06.652Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:13:06.731Z - error: VAMI is NOT accessilbe[16]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:13:08.658Z - debug: Updated current session with lstActTm Thu Feb 16 2023 00:07:28 GMT-0700 (Mountain Standard Time)
2023-02-16T07:13:27.735Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:13:27.815Z - error: VAMI is NOT accessilbe[17]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:13:48.818Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:13:48.930Z - error: VAMI is NOT accessilbe[18]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:14:09.936Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:14:10.009Z - error: VAMI is NOT accessilbe[19]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:14:31.016Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:14:31.094Z - error: VAMI is NOT accessilbe[20]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:14:52.096Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:14:52.167Z - error: VAMI is NOT accessilbe[21]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:15:13.168Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:15:13.249Z - error: VAMI is NOT accessilbe[22]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:15:34.258Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:15:34.326Z - error: VAMI is NOT accessilbe[23]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:15:55.349Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:15:55.424Z - error: VAMI is NOT accessilbe[24]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:16:16.428Z - error: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:16:16.499Z - error: VAMI is NOT accessilbe[25]: https://172.19.40.47:5480/, err: Could not get response for get request from url https://172.19.40.47:5480/: Error: connect ETIMEDOUT 172.19.40.47:5480
2023-02-16T07:16:16.748Z - info: Cancelling the ping timer for session mgmt
2023-02-16T07:17:07.785Z - info: Log file was saved at: C:\Users\jegatheesh\Desktop\installer-20230215-232211274.log
please help me to resolve this
help me to resolve the below issue , stuck in stage 1 VCSA upgrade from 6.7 to 7.0