Remote Collector connection to vCenter

[adamsatl]

Hi All,

Please forgive my ignorance but I'm new to vROps and have scoured the internet and YouTube looking for an answer to my question with no luck.

First off I have deployed the Master Collector with no problems and added the vCenter adapters for other vCenters I want to collect data from.  I have a site we manage 800 miles away and so based on latency of greater than 5ms I understand that I need to use a remote collector.  I deployed a remote collector in that distant vCenter and it came online with no problems.  The master collector sees the remote collector but the remote collector isn't sending any data because I can't seem to figure out how I tell the remote collector the name of the remote vCenter and the credentials to use so it can pull the data and send back to the Master.

Am I misunderstanding how the remote collectors work?  I assumed that I would be able to configure it in a similar manner to how I setup the other vCenters that are in the same datacenter as the Master node.

Any insight would be very much appreciated!!

Thanks!!

[RickVerstegen · Accepted solution]

In the main vROps UI <https://vropsFQDN/ui>, you can specify which vCenter Server the collector is responsible for.

Go to Administration > Solutions , select the VMware vSphere solution and click the Configure icon at the top of the screen. This will pop-up the vCenter servers being monitored by vROps.

Expand the Advanced Settings section, and from the drop-down menu of Collectors/Groups, select the new vROps Remote Collector.

Also check if the required ports are open for communication.

Port Requirements for vRealize Operations Manager

[adamsatl]

Hi Rick,

Thanks so much for your reply.  After beating my head against the wall for a few more hours we went into the advanced settings and saw the collector group I created and used that for the remote site and it started collecting as expected.  I can't say it trying to figure this one out was a wasted effort since I found a bunch of other useful pieces of vROps that I wasn't aware of.

Thanks again for your help!

Chris