1 2 3 4 Previous Next 51 Replies Latest reply on Jul 8, 2020 6:38 AM by Prabasi Go to original post
      • 30. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
        Burty101s Lurker

        service-control --start applmgmt

         

        Worked for me however, the service fails to start:

         

        Command> service-control --start applmgmt

        Operation not cancellable. Please wait for it to finish...

        Performing start operation on service applmgmt...

        Error executing start on service applmgmt. Details {

            "componentKey": null,

            "problemId": null,

            "detail": [

                {

                    "id": "install.ciscommon.service.failstart",

                    "localized": "An error occurred while starting service 'applmgmt'",

                    "args": [

                        "applmgmt"

                    ],

                    "translatable": "An error occurred while starting service '%(0)s'"

                }

            ],

            "resolution": null

        }

        Service-control failed. Error: {

            "componentKey": null,

            "problemId": null,

            "detail": [

                {

                    "id": "install.ciscommon.service.failstart",

                    "localized": "An error occurred while starting service 'applmgmt'",

                    "args": [

                        "applmgmt"

                    ],

                    "translatable": "An error occurred while starting service '%(0)s'"

                }

            ],

            "resolution": null

        }

         

        Upgraded from 6.5 to 6.7 and now can't get into vCenter at all and although the management page loads, won't let me login regardless of what account I use and I assume that's because the services won't start. I do have some "Pending" Services:

         

        Command> service-control --status

        Running:

        lwsmd vmafdd vmcad vmdird vmdnsd vmware-pod vmware-postgres-archiver vmware-statsmonitor vmware-sts-idmd vmware-vmon vmware-vpostgres

        StartPending:

        vsphere-client vsphere-ui

        Stopped:

        applmgmt pschealth vmcam vmonapi vmware-analytics vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-perfcharts vmware-rbd-watchdog vmware-rhttpproxy vmware-sca vmware-sps vmware-stsd vmware-updatemgr vmware-vapi-endpoint vmware-vcha vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsan-dps

         

        It's a fresh Root password and as you can see, gets me in absolutely fine.

        • 31. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
          Skyba Novice

          Can you stop this service (wait-reply to stopping service ) and start again?

          • 32. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
            MattH8 Lurker

            Hi!

            I have the same problem (Unable to log into vCenter 6.7 VMware A. M. page...)

            I can't access at all my vCenter virtual machine. SSH works but can't accept my Admin or root password. vCenter can't accept my ESXi host root password. vCenter don't join to working domain, but ESXi host does. This is a home lab and everything run under VMware Workstation 14 Pro in Eval. mode.

            Help me, plz!

            • 33. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
              Burty101s Lurker

              What service do you want me to try and stop and start?

              At this point I might have to just bite the bullet and build a fresh vCenter Server, annoying as I'll lose all historic data etc...

              • 34. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                fatih Enthusiast

                Just want to add my experience.

                 

                Had the exact same issue after an VCSA 6.5 U1 upgrade to VCSA 6.7 ( not U1 ) and I had a colon in the root password

                As someone earlier suggested and tested the solution for me was also to first login through console , enable ssh , login through ssh , change root password to something simple , login to management , logout , change root password to something more complex ( might work with colon again..but I did not dare to use colon again.. )

                • 35. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                  danielrcom Lurker

                  This worked for me! Thanks a lot, bro.

                  • 36. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                    baronfunke420 Lurker

                    Worked for me too - I was upgrading from VCSA 6.7d to U1, same issue.  Starting the app service fixed it.  Thanks!

                    • 37. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                      Wei_TW Lurker

                      The same thing happens after I replace the firewall of different brands. Unable to log in to port 5480, but you can log in using SSH.

                      After confirming the service status. 

                      #service-control --status 

                      Found that the applmgmt service is not Running.

                      #service-control --start applmgmt

                      You can log in normally.

                       

                      After logging in, I found that the vAPI Endpoint service is normal but there is a warning.

                      未命名.jpg

                      Reference KB2144715 Restart the service

                      #service-control --stop vmware-vapi-endpoint

                      #service-control --start vmware-vapi-endpoint

                      Then the warning disappears

                       

                      My environment is: VCSA6.7u1b

                      • 38. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                        yjd333 Lurker

                        This problem also occurred with the upgrade today, and almost let me reinstall. Because all migrated to vds. Reinstalling also requires a standard switch network. Search for a topic from google. With the command: service-control --start applmgmt problem solved, thank you!

                        • 39. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                          mikejtucker Novice

                          Post #25 from nimdach worked for me.

                           

                          Thanks

                          • 40. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                            buggine Novice

                            Post 25 Works but the command is like this,

                             

                            # service-control --start applmgmt 

                             

                            don't use the .service,  he's just explaining its a service.

                            • 42. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                              kingsxw Novice

                              Had same issue after  upgrade VCSA 6.7 U2 to U2b.

                               

                              #service-control --start applmgmt

                              works but not a permanent solution, need to run again after reboot

                               

                              This is my sultion:

                              #shell

                              into the shell

                               

                              #systemctl list-unit-files

                              Found the applmgmt.service is in Masked status

                               

                              #systemctl unmask applmgmt

                              unmask it

                               

                              #systemctl list-unit-files

                              check it agin and should see applmgmt.service turned into Enabled status and should start correctly automatically after reboot.

                              8 people found this helpful
                              • 43. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                                dbutch1976 Hot Shot

                                Same problem, unable to authenticate.  This problem is utterly absurd.  Installing VMware-vCenter-Server-Appliance-6.7.0.31000-13643870_OVF10.ova on Workstation 14 Pro.

                                 

                                Reinstalled a dozen times, was initially trying to install a separate PSC, but after doing some reading decided to go Tiny vCenter with embedded PSC.  Same problem every time, I would set the password during the install however it would never accept it post install and I could not log in, simple message "unable to authenticate."

                                 

                                I did not specify either a SSO configuration password or a System Configuration password on my most recent attempt (just left them blank).  I was then able to log into the console using F2 and was prompted to set the password.  I set it to something simple, logged out, and logged back in.  That worked. I then changed the password a second time, logged out and logged back in, password working.  Only then was I able to log in via the web browser on 5480.  This issue and my resolution have me completely stumped, but I'm able to continue the setup at least.

                                 

                                I mean seriously....?

                                • 44. Re: Unable to log into vCenter 6.7 VMware Appliance Management page
                                  RHari Novice

                                  @Robert121281

                                   

                                  I had exactly same issue

                                   

                                  tail -f /opt/vmware/var/log/lighttpd/error.log

                                  2019-09-16 23:51:46: (/build/mts/release/bora-11382773/studio/src/vami/apps/lighttpd/1.4.45/src/mod_proxy.c.523) no proxy-handler found for: /rest/appliance/system/version

                                  2019-09-16 23:51:51: (/build/mts/release/bora-11382773/studio/src/vami/apps/lighttpd/1.4.45/src/mod_proxy.c.1417) proxy - re-enabled: 127.0.0.1 8201

                                  2019-09-16 23:51:54: (/build/mts/release/bora-11382773/studio/src/vami/apps/lighttpd/1.4.45/src/mod_proxy.c.1041) establishing connection failed: Connection refused

                                  2019-09-16 23:51:54: (/build/mts/release/bora-11382773/studio/src/vami/apps/lighttpd/1.4.45/src/mod_proxy.c.1153) proxy-server disabled: 127.0.0.1 8201 8

                                   

                                  When I looked at the services, found applmgmt and stopped vmware-statsmonitor

                                   

                                  root@XXXXXX [ /var/log/vmware/applmgmt ]# service-control --status

                                  Stopped:

                                  applmgmt vmware-statsmonitor

                                  Running:

                                  lwsmd pschealth vmafdd vmcad vmdird vmdnsd vmonapi vmware-analytics vmware-certificatemanagement vmware-cis-license vmware-cm vmware-rhttpproxy vmware-sca vmware-sts-idmd vmware-stsd vmware-vapi-endpoint vmware-vmon

                                   

                                  I then followed https://kb.vmware.com/s/article/59476 to fix the issue.