"Error: Unable to connect to the Converter helper server on the destination virtual machine."

[LPINZON]

The remote machine is red hat 6.9 machine.

It is on the same network as the vcenter.

The process just gets stuck on 1%.

converter is the latest 6.2 Build

[POCEH]

If the Helper VM appears and can't connect to *source* machine, verify the "VM Network" selected for Helper VM and connection possibility between HelperVM and source machine.

HTH

[LPINZON]

I am not familiar with the Helper vm stuff, what do you mean when you say to verify the "VM Network".

[POCEH]

You need connectivity between HelperVM and source Linux machine.

Read documentation about this: Select a Powered On Linux Machine to Convert

[LPINZON]

there is a connection between the source machine and the vmhelper.

[patanassov]

At 1% and this error message, the problem is not helper to source connection, it is worker to helper connection,

Can you upload the worker log to have a look? It can be found in "%ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone\logs" on the converter server machine.

[USMANTAJ76]

i am facing same issue kindly help i attach log file