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ogurnell
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HTML5 Client is not loading

I seem to be having issues with my HTML5 client (please see the screenshot).  I rebooted my vCenter server over the weekend to see if this would resolve the issue but unfortunately it has not.  The flash client seems to be working correctly and my current version is Version 6.5.0.20000 Build 8307201.

Please not the script error in the browser screenshot.  Does anybody have any ideas how to this this?


Thanks

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ogurnell
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Clearing the browsers cookies and cache resolved my issue

View solution in original post

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a_p_
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As a first step, please try another browser to find out whether it is an issue on the server, or the client side (e.g. browser cache).

André

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ogurnell
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Thanks André, Unfortunately it is the same in chrome and firefox.  I should have mentioned that.

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ogurnell
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Hi, Looking at the network tab I am receiving an http 500 response for the following Url:

https://xxx.xxx.xxx.xxx/ui/navigation/data/tree

This is the data returned by the response:

HTTP/1.1 500 Internal Server Error

X-Frame-Options: deny

Content-Type: application/json

Transfer-Encoding: chunked

Date: Tue, 18 Dec 2018 13:40:01 GMT

Connection: close

Server: Anonymous

{"stackTrace":"java.lang.Exception: Invalid extension id: tree\n\tat com.vmware.vise.extensionfw.ExtensionManager.getExtensionHosts(ExtensionManager.java:1069)\n\tat com.vmware.vise.extensionfw.impl.ExtensionServiceImpl.getExtensionHosts(ExtensionServiceImpl.java:187)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:319)\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)\n\tat com.sun.proxy.$Proxy294.getExtensionHosts(Unknown Source)\n\tat com.vmware.vise.mvc.controllers.NavigationServiceController.navigate(NavigationServiceController.java:155)\n\tat com.vmware.vise.mvc.controllers.NavigationServiceController.getNavigationData(NavigationServiceController.java:148)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:219)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132)\n\tat org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:100)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:604)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:565)\n\tat org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:80)\n\tat org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:923)\n\tat org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:852)\n\tat org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:882)\n\tat org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:778)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:735)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:848)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vise.extensionfw.DeploymentFilter.doFilter(DeploymentFilter.java:55)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vsphere.client.logging.MDCLogFilter.doFilterInternal(MDCLogFilter.java:41)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vise.util.i18n.I18nFilter.doFilterInternal(I18nFilter.java:43)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vise.security.SessionManagementFilter.doFilter(SessionManagementFilter.java:147)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat com.vmware.vise.security.websso.WebssoAuthenticationFailureFilter.doFilter(WebssoAuthenticationFailureFilter.java:27)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:183)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)\n\tat org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)\n\tat org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)\n\tat org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)\n\tat org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)\n\tat org.eclipse.virgo.web.tomcat.support.ApplicationNameTrackingValve.invoke(ApplicationNameTrackingValve.java:33)\n\tat org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)\n\tat org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)\n\tat org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)\n\tat org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.lang.Thread.run(Thread.java:748)","message":"Invalid extension id: tree"}

does anybody have any ideas?

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ogurnell
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Clearing the browsers cookies and cache resolved my issue

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AsiyeBayrak
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I have Vcenter standard 6.7 

The same problem occurred without restarting or updating anything. Clearing the browser cache did not solve the problem. I tried with different browsers and computers.

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