Why are alerts user based?

[Gabrie1]

Hi

Maybe I'm overlooking something, but when I create an alert, I'm the only one that can see and edit this alert. So if an admin creates a bunch of alerts and then leaves the company, we'd be unable to modify these alerts.  Right???? Or am I wrong?

Workaround would be to create an AD account for alert management that I'd have to login with, but that is not desirable.

Gabrie

[GayathriS]

Hi

Please see below response:

The problem with user alerts being saved in an individual’s user space is that others, including super admin users, cannot edit another user’s user space.

Must read blog on your query:

https://sflanders.net/2015/06/04/3-reasons-to-use-a-service-account-in-log-insight/

Please mark this answer as correct and helpfull if this helps you.

regards

Gayathri

[Gabrie1]

Thank you for the reply. The blogpost confirms the issue I see and I wonder if this is more something that should be resolved by the product team in newer versions.

[GayathriS]

That is how the product is designed, but if you have a justification on why product should have this feature, you can raise a feature request and product team may look into it .

If above information helped you Please mark the answer as correct and helpful if this helps you.

regards

Gayathri