Issue validating credentials

[mslaska]

Getting the same error as it looks like most people are getting.  Is there any reason why you can't just post a solution?

There was an issue with validating your login credentials against our backend database.

For Premier Services entitled customers (BCS/MCS/HCS/Telco), please file a Support Request under Product "Skyline Advisor" to get assistance: https://www.vmware.com/group/vmware/get-help/

For Production entitlement support customers, please proceed to the Skyline communities for assistance: https://communities.vmware.com/community/vmtn/skyline

[Narasimha_Pras1]

Hi,

Please let us know if you have completed CSP migration for your account and share the screenshot of the error message.

[Narasimha_Pras1]

Hi,

Please provide an update on the status.

[Narasimha_Pras1 · Accepted solution]

Hi,

In case you have completed the CSP migration, use the option 'Login with cloud services' otherwise you need to use the option 'Login using myvmware'. Let me know if you need any help.

[Narasimha_Pras1]

Hi,

Please provide an update on the status.

[dlwhite]

Can you refer me to directions in regards to "CSP migration"?  I do not recall seeing anything about needing to do this.  I seemed to have gotten logged in but get this:

Sorry, it looks like you don't have any invitations to VMware Cloud Services.

At this time, product availability is limited to invitation only. You can request access to our services below or explore our cloud services catalog

[Narasimha_Pras1]

Hi,

CSP migration for Skyline started recently. Please use the link below to complete CSP migration, Once done you will be able to access your Advisor on cloud platform.

https://skyline.vmware.com/get-started/

[Narasimha_Pras1]

Hi,

Please let me know if everything is fine with your Skyline collector. Feel free to contact us for any help.

[Narasimha_Pras1]

Hi,

Please let me know if everything is fine with your Skyline collector. Feel free to contact us for any help.