VMware Horizon Community
monkeychow01
Contributor
Contributor

Horizon VMWare Client - Windows 10 - Freezes after minimized

Here's the issue :

Windows 10

Horizon VMWare Client for Windows 10 downloaded.

Connect and works fine when in focus and stays up on a screen (even multiple monitors).

If out of focus, but still up on one monitor?   Still works fine and stays connected

If minimized to the taskbar for anything more than a few seconds, when restored, the client itself will freeze, and eventually state "connection to the server lost", and ask me to relog back in completely to my VMWare.

Can anyone fix this issue?  I'm assuming it's a bug of some kind as I see nothing in the settings to stop this?

3 Replies
DavoudTeimouri
Virtuoso
Virtuoso

Let me know, vSphere version, ESXi build number, VMware Tools version, View Agent and View Client version and also Windows 10 build number.

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Davoud Teimouri - https://www.teimouri.net - Twitter: @davoud_teimouri Facebook: https://www.facebook.com/teimouri.net/
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mwyman
Enthusiast
Enthusiast

It may be a Vram issue, have you tried adding more Vram to the vm's in the pool that you're using?

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saundap
Contributor
Contributor

I have the same problem - also the app won't expand to multiple monitors. I'm using a Surface Pro 4 and this UWP instance provides better resolution than the Horizon Clients. I can see on the Windows App store reviews for this app that this issue on freezing and losing connection has been one for many - it would be helpful if VMWare did something to resolve.

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