VMware Cloud Community
jmpm
Contributor
Contributor

REST call error found inside VRASNRequestUtil.getTemplateViaRest: Method failed: (/catalog-service/api/consumer/entitledCatalogItems/ecc38dd7-6484-462a-ab84-2e6ba14c2771/requests/template) with code: 401 - Invalid username/password combo

vra-snow issue.jpg

Good day.

Can someone help on the issue I'm facing with vRA-ServiceNow Integration?

I'm getting this error message when triggering a request from servicenow:

REST call error found inside VRASNRequestUtil.getTemplateViaRest: Method failed: (/catalog-service/api/consumer/entitledCatalogItems/ecc38dd7-6484-462a-ab84-2e6ba14c2771/requests/template) with code: 401 - Invalid username/password combo

Thanks

Joanne

20 Replies
CalsoftTechie
Enthusiast
Enthusiast

Hi draymond10

Not sure, what error you are talking about on line 164 but we have already fixed issue related to parameters population into CMDB and as confirmed it will be available in next release.

Sharing snap for reference.

CMDB Machine V4.0.PNG

0 Kudos