Check Updates on Skyline 2.0 Appliance fails

[Broad_Institute]

Anyone else getting a failure when checking for updates on their Skyline 2.0 appliance?  I don't get these failures on the 1.4 Appliance, fwiw, but is it a different catalog or URL from 1.4 to 2.0?

The Check error is -

Failed to check for updates(Error downloading manifest. Please contact your vendor. The requested URL returned error: 404 Not Found URL: https://vapp-updates.vmware.com/vai-catalog/valm/vmw/27152671-6A61-4CA9-A367-15DA44FDAB3F/2.0.0.0.la...) on Friday, 2018 November 09 06:20:14 UTC-5

[kishorenelvagal]

Hello ,

Thank you posting on the Skyline community .

We understand you are keen on upgrading Skyline appliance to version 2.0 and experience all the new features. Unfortunately there seems to be a problem with the upgrade script and we are working towards fixing it .

We should have a resolution by Monday . We will definitely keep you informed if there is a further delay.

Thank you for your patience

[ldclancy]

@Broad_Institute you get two chances to configure the proxy and updates... once in https://skyline_collector:5480 and again in https://skyline_collector ... I think that the check worked in the second? (firewall logs seemed to quieten down)

[psiess]

I cannot update the 2.0 either, but I get a different error.

Failed to install updates(Error while running installation tests) on Tuesday, 2018 November 13 09:07:36 UTC-5

[kishorenelvagal · Accepted solution]

Hi ,

Could you please check if the update works now. There have been a few fixes implemented now.

[kishorenelvagal]

Hello ,

psiess​ @Broad_Institute

Could you please confirm that you are able to proceed with the upgrade now

[psiess]

I have a small implementation, so I deregistered and uninstalled the 1.4 collector and installed a new 2.0 collection.  This is running well.