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ds627
Contributor
Contributor
‎10-25-2018 02:18 PM

SRM 6.5 (windows) is not showing up on Vcenter after install

I am trying to get an answer to my issue asap. I've deployed vsphere replication appliance (6.5)  to my prod site and DR site vcenters and I've got replication going.  Then I installed SRM 6.5 to windows VM for each site but SRM plugin is not showing on my Vcenters - both prod and DR sites.  Any suggestion on how to fix this?  VMWare support does not respond within 48 hours unless it is a sev 1 or 2 cases. Any lead is appreciated.

Thank you.

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Daniel_Georgiev
VMware Employee
VMware Employee
‎10-25-2018 03:26 PM

Hi,

you can try to restart the vSphere Web Client service.

vCenter Server on Windows

  1. Open Server Manager on the Windows system on which vCenter Server is running.
  2. Select Configuration > Services.
  3. Select VMware vSphere Web Client and click Restart.

vCenter Server Appliance

  1. Use SSH to log in to the vCenter Server Appliance as root.
  2. Stop the vSphere Web Client service by running one of the following commands.Restart the vSphere Web Client service by running one of the following commands.
    • vCenter Server 6.0:
      service vsphere-client stop
    • vCenter Server 6.5:
      service-control --stop vsphere-client
    • vCenter Server 6.0:
      service vsphere-client start
    • vCenter Server 6.5:
      service-control --start vsphere-client

Hope this helps,

Daniel G.

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ds627
Contributor
Contributor
‎10-25-2018 03:37 PM

I tried to restart the web services but still not showing up on vcenter. Thanks though Dan

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