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bulabog
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Vmware shows Enclosure Serial number instead of the Blade Serial number

Hi All,

We use HP BL460 blades running ESXi 6.5 using the HP Image. We noticed that from vcenter, all the serial numbers displayed under the Monitor > Hardware Status tab is that of the Enclosure rather than that of the Blade. Connecting directly to the  Web interface of ESXi host and shows the same result. Even RVTools shows the Serial number of the Enclosure and not the Blade.

Using powerCLI and running $esxcli.hardware.platform.get.Invoke()  on the ESXi host will show the correct Serial Number of the blade....

Is this a bug?

Thanks.

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Vijay2027
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I've got the exact same issue and VMware Support informed that this is a known issue and the fix will be included in next release of 6.5.

View solution in original post

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17 Replies
Vijay2027
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I've got the exact same issue and VMware Support informed that this is a known issue and the fix will be included in next release of 6.5.

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diegodco31
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Are you using the client html5 or flash?

Diego Oliveira
LinkedIn: http://www.linkedin.com/in/dcodiego
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GayathriS
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Hi

This is been reported as a known issue with 6.5 and and fix is in 6.5 Patch 03, which is yet to release.

Please mark this as correct answer and helpful.

GayathriS
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This is a bug and fix is in 6,5 patch 03 which is yet to release.

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Vijay2027
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I was told that the fix will be available mid November.

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GayathriS
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There is no exact ETA but it is yet to release very soon, it could be in November.

Mark the post as correct if it is helpfull.

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nicolask1
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Hello

Same here on VMware ESXi 6.7 latest version (VMware ESXi 6.7.0 build-9214924).

I've also opened a Service Request, waiting for their feedback and solution.

I've also noticed that if you type this command

esxcfg-info | grep "Serial N"

You'll see both serial numbers (blade & blade enclosure serial) (in previous ESXi versions (5.5), we would only get the blade serial number , not the blade enclosure))

Unfortunately, the wrong one is retrieved in the GUI .. (Blade Enclosure Serial Number instead of Blade Serial Number)

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lkeeler
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Does anyone have a defect number for this problem?

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GayathriS
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What defect number are you looking for ?

regards

Gayathri

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lkeeler
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This problem:  Vmware shows Enclosure Serial number instead of the Blade Serial number

I am looking for a defect number for this problem.

Thanks,

Lisa

bdub_18
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Hello,

I'd like to know if the patch has been made available for resolving this defect.  Are there any updates to share?  Thank you.

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bulabog
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I just applied the latest VCSA patch and ESXi patches and seems to be resolved now.

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gsudha
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Dear Gents,

I am also facing the same issues. please let me know any KBs available for the same.

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DZillner
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I'm in the same boat as a few others in this thread. Is there a defect number for this issue, so I can track the resolution?

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lkeeler
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Is this bug fixed yet?  Does anyone know?

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danbeckner
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We are seeing the same issue with ESXi 6.7 Update 3g. Is this still a known issue and is there a release that resolved it?

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BogdanKh
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It is already 5 years from the issue appeared and not fixed...
Update:
Esxi on Synergy 480 Gen 10 Plus gets data from Server Profile a.k.a. "Serial Number (Logical)" not from Server Hardware in OneView. VMware vCenter 7.0.3

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