vRA 7.5 Install Wizard failing on Configure Single Sign-On and other weirdness

[jpboyce]

Hi all,

I've been trying to deploy a test instance of 7.5 and it's doing my head in.  The installation wizard will run through all the steps and when it finally gets to the installation phase, it will fail on the first step, "Configure Single Sign-On" with the status "Validation failed".   In the detail it has a reference to "Command failed due to timeout" and "Check the connectivity between VA and Management Agent".  In /var/log/messages I can see entries that seem to suggest it went through parts of the SSO setup correctly (things like "Processing command configure-sso")

If I hit retry failed, it will sometimes progress through to the next step.  The furthest I've seen it get to so far is "Verify that all services are started" (3rd item) and each time it's showing the same sort of error claiming a timeout.  Anyone seen similar issues?  Thanks.

[daphnissov]

I just did a minimal install of this a few days ago with no issues. Where/how are you deploying this vRA instance? To/through what? Can you describe how you brought up the pieces and the architecture? Generally if failure occurs on the first step, there is a fundamental failure in your setup and/or configuration.

[mohab_samy]

i have same issue and it is known issue as below screenshot in the release note for 7.5

[daphnissov]

That isn't the same issue. If it's failing when configuring SSO that's the very first step in the installation process. The "Retry all IaaS" doesn't appear until it hits the first IaaS component, which is several steps down the list.

[mohab_samy]

You are write, but now i am sticking in the third step which is (Verify That all services are started) and when Retry Failed many times the Retry all IaaS appear .

And the message is: Health check failed. Check /var/log/vmware/vcac/vcac-config.log

[daphnissov]

Then that may be related to the known issue. Still, you haven't showed your installation process, so we cannot offer any helpful advice.