When I run a rest recovery plan, I get " Failed to authenticate with the guest operating system using the supplied credentials." Some protection groups work, some fail. Where do I start troubleshooting, or is this a common problem with a known solution? Thank you
Hi
Check if the following VMware KB article helps: Resolution of Failed to authentication with guest OS using supplied credentials
Also VMware Doc: VMware Site Recovery Manager 6.5 Release Notes
The Recovery Plan fails if your recovered VM uses the latest VMware Tools version and is not synchronized with the ESXi host on the recovery site
If you use an IP customization or in-guest callout operations and the time of your guest OS on the recovered VM is not synchronized with your ESXi host on the recovery site, you receive the following error.
Error - Failed to authenticate with the guest operating system using the supplied credentials.
Workaround: If the recovery.autoDeployGuestAlias option in Advanced Settings is FALSE, ensure the time synchronization between the recovered VM and vCenter Single Sign-On on the recovery site, and rerun the recovery plan.
If the recovery.autoDeployGuestAlias option in Advanced Settings is TRUE and the guest OS of the recovered VM is Windows, ensure the time synchronization between the ESXi host and vCenter Single Sign-On on the recovery site, and rerun the failed recovery plan.
If the recovery.autoDeployGuestAlias option in Advanced Settings is TRUE and the guest OS of the recovered VM is Linux, ensure the time synchronization between the ESXi host and vCenter Single Sign-On on the recovery site, update the configuration parameters of the VM by using the following procedure and rerun the failed recovery plan.
time.synchronize.tools.startup.backward
in the Name text box and TRUE
in the Value text box.Hi
Check if the following VMware KB article helps: Resolution of Failed to authentication with guest OS using supplied credentials
Also VMware Doc: VMware Site Recovery Manager 6.5 Release Notes
The Recovery Plan fails if your recovered VM uses the latest VMware Tools version and is not synchronized with the ESXi host on the recovery site
If you use an IP customization or in-guest callout operations and the time of your guest OS on the recovered VM is not synchronized with your ESXi host on the recovery site, you receive the following error.
Error - Failed to authenticate with the guest operating system using the supplied credentials.
Workaround: If the recovery.autoDeployGuestAlias option in Advanced Settings is FALSE, ensure the time synchronization between the recovered VM and vCenter Single Sign-On on the recovery site, and rerun the recovery plan.
If the recovery.autoDeployGuestAlias option in Advanced Settings is TRUE and the guest OS of the recovered VM is Windows, ensure the time synchronization between the ESXi host and vCenter Single Sign-On on the recovery site, and rerun the failed recovery plan.
If the recovery.autoDeployGuestAlias option in Advanced Settings is TRUE and the guest OS of the recovered VM is Linux, ensure the time synchronization between the ESXi host and vCenter Single Sign-On on the recovery site, update the configuration parameters of the VM by using the following procedure and rerun the failed recovery plan.
time.synchronize.tools.startup.backward
in the Name text box and TRUE
in the Value text box.Thank you. That did the trick.
Is there a way, like a powershell script, to make that change to multiple VM's?
That is probably best searched for/asked on the PowerCLI forum