A Drobo 5C DAS connected to a Lenovo M710q host on ESXi 6.7 will only show up as bcdUSB 2.10 high speed rather than 3.0 superspeed. ntfs throughput for the Drobo added as a device in a Server 2012 vm via usb 3.0 controller in the vm settings reaches only ~40MB/s. Reverting to xhci in place of the newer vmkusb using https://kb.vmware.com/s/article/2147650 has been tried and module status was verified to confirm it did change to xhci but it still stayed at 2.10 with no change other than xhci throughput being somewhat slower than vmkusb. A sandisk usb 3.0 memory stick plugged into another M710q on ESXi 6.7 does populate as usb 3.0. An older model Drobo 5D connected to a Lenovo M73 host running ESXi 6.0 populates at usb 3.0 and reaches ~250MB/s ntfs throughput when added as a usb device in a Server 2012 vm via xhci controller in the vm settings. Not a 1:1 comparison but it's the closest matching setup I have access to right now. Key lines in the output below are the bcdUSB entries under the Data Robotics sections. Any suggestions to get 3.0 out of this setup are appreciated.
Drobo 5C, Lenovo M710q 10MR0004US with intel B250 chipset, ESXi 6.7.0 build-9484548:
lsusb -v
Bus 001 Device 003: ID 19b9:3443 Data Robotics
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x19b9 Data Robotics
idProduct 0x3443
bcdDevice 0.00
iManufacturer 1 Drobo
iProduct 2 Drobo5C
iSerial 3 *********************
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 22
bNumDeviceCaps 2
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000002
Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 2
Lowest fully-functional device speed is High Speed (480Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 2047 micro seconds
Device Status: 0x0001
Self Powered
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 224 Wireless
bDeviceSubClass 1 Radio Frequency
bDeviceProtocol 1 Bluetooth
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x0a2b
bcdDevice 0.10
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 177
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Device Status: 0x0001
Self Powered
Bus 001 Device 001: ID 0e0f:8003 VMware, Inc.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x0e0f VMware, Inc.
idProduct 0x8003
bcdDevice 1.00
iManufacturer 1 0x8086
iProduct 2 XHCI root HUB
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x40
(Missing must-be-set bit!)
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 255
bMaxBurst 0
Hub Descriptor:
bLength 42
bDescriptorType 42
nNbrPorts 22
wHubCharacteristic 0x0008
Ganged power switching
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.0 micro seconds
wHubDelay 0 nano seconds
DeviceRemovable 0x00 0x00 0x00
Hub Port Status:
Port 1: 0000.06a0 Unknown Speed power Rx.Detect
Port 2: 0000.06a0 Unknown Speed power Rx.Detect
Port 3: 0000.0103 5Gbps enable connect
Port 4: 0000.06a0 Unknown Speed power Rx.Detect
Port 5: 0000.06a0 Unknown Speed power Rx.Detect
Port 6: 0000.06a0 Unknown Speed power Rx.Detect
Port 7: 0000.06a0 Unknown Speed power Rx.Detect
Port 8: 0000.06a0 Unknown Speed power Rx.Detect
Port 9: 0000.06a0 Unknown Speed power Rx.Detect
Port 10: 0000.06a0 Unknown Speed power Rx.Detect
Port 11: 0000.06a0 Unknown Speed power Rx.Detect
Port 12: 0000.0503 Unknown Speed enable connect
Port 13: 0000.0680 Unknown Speed power SS.disabled
Port 14: 0000.0680 Unknown Speed power SS.disabled
Port 15: 0000.0680 Unknown Speed power SS.disabled
Port 16: 0000.0680 Unknown Speed power SS.disabled
Port 17: 0020.06a0 C_BH_RESET Unknown Speed power Rx.Detect
Port 18: 0020.06a0 C_BH_RESET Unknown Speed power Rx.Detect
Port 19: 0020.06a0 C_BH_RESET Unknown Speed power Rx.Detect
Port 20: 0020.06a0 C_BH_RESET Unknown Speed power Rx.Detect
Port 21: 0020.06a0 C_BH_RESET Unknown Speed power Rx.Detect
Port 22: 0020.06a0 C_BH_RESET Unknown Speed power Rx.Detect
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 27
bNumDeviceCaps 3
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 1
bDevCapabilityType 2
bmAttributes 0x00000002
Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000c
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 8
Lowest fully-functional device speed is at an unknown speed!
bU1DevExitLat 255 micro seconds
bU2DevExitLat 2048 micro seconds
Bad Container ID Device Capability descriptor.
Device Status: 0x0001
Self Powered
Drobo 5D, Lenovo M73 10AY001YUS with Intel H81 Express Chipset, ESXi 6.0.0 build-7504637:
lsusb -v
Bus 004 Device 002: ID 19b9:3444 Data Robotics
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x19b9 Data Robotics
idProduct 0x3444
bcdDevice 0.00
iManufacturer 1 Drobo
iProduct 2 Drobo5D
iSerial 3 ****************
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 44
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 14
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 14
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 22
bNumDeviceCaps 2
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000002
Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 2
Lowest fully-functional device speed is High Speed (480Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 2047 micro seconds
Device Status: 0x000d
Self Powered
U1 Enabled
U2 Enabled
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x8000
bcdDevice 0.04
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 6
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 0 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0001
Self Powered
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x8008
bcdDevice 0.04
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 4
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 0 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0001
Self Powered
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 2.06
iManufacturer 3 vmklinux_9 xhci-hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Hub Descriptor:
bLength 12
bDescriptorType 42
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.0 micro seconds
wHubDelay 0 nano seconds
DeviceRemovable 0x00
Hub Port Status:
Port 1: 0000.02a0 5Gbps power Rx.Detect
Port 2: 0000.0203 5Gbps power U0 enable connect
Device Status: 0x0003
Self Powered
Remote Wakeup Enabled
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 2.06
iManufacturer 3 vmklinux_9 xhci-hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 10
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00 0x00
PortPwrCtrlMask 0xff 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Port 7: 0000.0100 power
Port 8: 0000.0100 power
Port 9: 0000.0100 power
Port 10: 0000.0100 power
Device Status: 0x0003
Self Powered
Remote Wakeup Enabled
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 2.06
iManufacturer 3 vmklinux_9 ehci_hcd
iProduct 2 EHCI Host Controller
iSerial 1 0000:00:1d.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0503 highspeed power enable connect
Port 2: 0000.0100 power
Device Status: 0x0003
Self Powered
Remote Wakeup Enabled
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 2.06
iManufacturer 3 vmklinux_9 ehci_hcd
iProduct 2 EHCI Host Controller
iSerial 1 0000:00:1a.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0503 highspeed power enable connect
Port 2: 0000.0100 power
Device Status: 0x0003
Self Powered
Remote Wakeup Enabled
if anyone else comes across this in the future, shutting down the drobo, reconnecting the USB-C connector in the opposite direction, and powering it back up has resolved the problem and it is now connected at USB 3.0. The orientation of this connector should technically not matter since it's symmetrical and I had no expectation this would work but in this specific setup with unsupported hardware & OS it apparently clears up an unknown issue.
Can you check if this https://www.virten.net/2015/10/usb-3-0-devices-detected-as-usb-2-in-esxi-6-0-and-5-5/ helps?
Cheers,
Supreet
Thanks for the response. I had actually gone over that as well and wasn't able to find any option in the bios on this model to force xhci or usb 3.0. This picture is from a similar Lenovo bios, the only options for each entry seem to be enable or disable:
booted with the default esxcli system module set -m=vmkusb -e=TRUE:
[root@localhost:~] lsusb
Bus 001 Device 003: ID 19b9:3443 Data Robotics
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 0e0f:8003 VMware, Inc.
[root@localhost:~] esxcli system module list | grep -i xhci
[root@localhost:~] esxcli system module list | grep -i usb
vmkusb true true
[root@localhost:~] lsusb -v | less
Bus 001 Device 003: ID 19b9:3443 Data Robotics
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
booted with alternate esxcli system module set -m=vmkusb -e=FALSE:
[root@localhost:~] esxcli system module list | grep -i xhci
xhci true true
[root@localhost:~] esxcli system module list | grep -i usb
usb true true
usb-storage true true
usbnet true true
vmkusb false false
[root@localhost:~] lsusb
Bus 001 Device 003: ID 19b9:3443 Data Robotics
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[root@localhost:~] lsusb -v
Bus 001 Device 003: ID 19b9:3443 Data Robotics
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
Can you share the screenshot of that help message on the same screen? It talks something about the XHCI driver.
Cheers,
Supreet
this is the only help message within the devices menu that mentions xhci
all of the usb entries here are enabled/disabled choices
if anyone else comes across this in the future, shutting down the drobo, reconnecting the USB-C connector in the opposite direction, and powering it back up has resolved the problem and it is now connected at USB 3.0. The orientation of this connector should technically not matter since it's symmetrical and I had no expectation this would work but in this specific setup with unsupported hardware & OS it apparently clears up an unknown issue.