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malefik
Enthusiast
Enthusiast

vSphere 6.5, NSX 6.4.0->6.4.3 = PROBLEM!

Hello everybody!

- vSphere VCSA 6.5.0.20000 Build 9451637

- VMware ESXi, 6.5.0, 8935087

- vSAN 6.6

- NSX 6.4.3 Build 9927516

Immediately after upgrading from NSX 6.4.0 to 6.4.3, problems arose: at random, different virtual machines stopped responding (hang). It is impossible to connect to them via RDP or through the console. Then after a while they again work in normal mode, then hang again.

Shutting down the NSX-manager and Guest Introspection immediately solves the problem.

Any ideas?

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malefik
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Enthusiast

New information.

We use Trend Micro Deep Security in agenless mode (Deep Security Manager 11.0.221,  Deep Security Virtual Appliance Appliance-ESX-11.0.0-211)

- We noticed that the problem does not disappear if Deep Secuity services are disabled in Guest Introspection Services in the Security Policy in Guest Introspection Services.

- If we turn off the Trend Micro Deep Security Applince, the problem also disappears.

- We also suspect that the size of the problem is affected by the number of virtual machines added to the Security Group. We start receiving "Guest Introspection service not ready" messages!

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