0 Replies Latest reply on Sep 25, 2018 1:44 PM by TinyTim05

    VMware vCenter Support Assistant Monthly Email Report not sending mail

    TinyTim05 Lurker

      Hello,

       

      Issue:  Not getting the monthly email sent

      For some reason I not getting the monthly mail from Support Assistant.

      I have checked the Vcenter and it is showing no failure or issue on the Monitor Tab.  It is all green and successful.

       

      As for the Vcenter Support Assistant appliance, I have checked the "Test connectivity" on the main page, which is OK.

      I have checked the "Contact Details" tab and the email address is added.

       

       

      Q:

      Is there a way to run the email portion manually to just check whether it having email communication issue, or is this something with the proxy ?

       

      FYI -

      Months back, I did open a case with Vmware and they have checked the Support Assistant feature in my environment and no issues were found.

       

      Thank you.