Hi there,
I have been trying to add a vCenter Server 6.5 onto the Products tab but to no avail. There is an inactive entry that was the vCenter 5.5.
I have used in combination of IP address, FQDN, NetBIOS for the hostname with Domain\Username, username and local admin accounts with known passwords. Does it matter if I didn't define the PSC initially and edit it later? Please could someone help me out on how I can check this in depth?
Thanks in advance!
First, if you are having issues with Usage Meter, you ca open a ticket with VMware Support. There is a team that covers the UM products specifically with engineers in each of the call centers.
Secondly, it does matter if you have an external PSC or not. There is a checkbox in the vCenter configuration for the external PSC. If the PSC is external, click that checkbox and provide the IP/FQDN of the PSC.
Once you have added the credentials of the vCenter, there should appear towards the top of the products page a button to accept the certificate. Nothing will be collected until you do that.
First, if you are having issues with Usage Meter, you ca open a ticket with VMware Support. There is a team that covers the UM products specifically with engineers in each of the call centers.
Secondly, it does matter if you have an external PSC or not. There is a checkbox in the vCenter configuration for the external PSC. If the PSC is external, click that checkbox and provide the IP/FQDN of the PSC.
Once you have added the credentials of the vCenter, there should appear towards the top of the products page a button to accept the certificate. Nothing will be collected until you do that.
Hi vmw_layuso,
Thanks for the reply.
Nothing happens after I have added the credentials of the vCenter and it does the testing login of this credential.
Looks like I'll have to open a ticket with VMware Support.
Thank you very much!
Hi vmw_layuso,
VMware Support had resolved the issue. Thank you!
Happy to hear it was resolved!