I have this one user who has access to multiple desktop pools. For some reason everytime that he logs in no matter it be on the Zero client or the Horizon Client, he is auto connected to one desktop and isn't given a choice on which to connect. We've checked the Horizon Client settings and made sure that auto connect is off, same for the zero client.
Any insight on why this could be happening? The only way that he can connect to another desktop is to pull his entitlement from the one that keeps auto connecting.
Thank you.