Hi All,
Find attached update set xml to uninstall ITSM plugin V3.0
This file need to be installed prior to committing V4.0 plugin file available on VMware solution exchange and ServiceNow service store .
Please find links for ServiceNow certified plugin V4.0 below-
VMware Solution Exchange
https://my.vmware.com/group/vmware/get-download?downloadGroup=VRA_ITSM_PLUGIN_400
ServiceNow ServiceStore-
https://store.servicenow.com/$appstore.do#!/store/application/843ac90edb120300435fd001cf96190a/4.0.0...
Also find V3.0 removal script update set attached with this thread.
Regards,
Manish Patil