VMware Horizon Community
SvenJTimmermann
Contributor
Contributor

Persona - Roaming Profiles

Hi,

maybe one of you have an Idea:

Some Informations about the Infrastructure:

vSphere 6.5

Horizon View 7.5

Horizon Agent 7.5.1

VMware Tools: 10.3.0

Problem is the roaming of the profiles doestn work. I can put files on the desktop and after log out / login (after logoff, refresh of the desktop) everything is gone.

I added an export of the Persona GPO. Maybe you see something whats wrong.

I added also the VMWVvp and VMWVvp_status.

I found already this discussion here: Windows 10, Persona Folder Redirection - Unavailable

Thank you for any Idea / tip / trick.

Best regards

Sven-Jendrik

SJT CONSULTING Inh. Sven-Jendrik Timmermann Am Walde 7 D-21640 Nottensdorf
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15 Replies
davidpatrickLev
Contributor
Contributor

Hi Sven-Jendrik

What release of Windows 10 are you deploying?

We currently have a large persona based vdi deployment in an educational environment, Horizon 7.5 & vSphere 6.5. We have been testing a number of different Windows 10 releases and have experienced issues when using agent 7.5 and 7.5.1. Our production deployment is Windows 10 1607, agent 7.4 and tools 10.2.1, no issues are experienced.

What we have found when updating the agent to 7.5 (7.5.1) we find a number of issues were sycronisation does not appear to work with appsdata\local and appsdata\locallow.

Currently we have tested the following

  1. Windows 10 1607, agent 7.4, tools 10.2.1 (Works fine)
  2. Windows 10 1709, agent 7.4, tools 10.2.1 (Works fine)
  3. Windows 10 1803, agent 7.4, 7.5 & 7.5., tools 10.2.1 & 10.3.0 (Will not sycronise roaming setting folders) 1803 is not fully support VMware and Microsoft have ackownledged issues with roaming profiles, an update was released https://support.microsoft.com/en-us/help/4340917/windows-10-update-kb4340917 but has not fixed the vmware persona issues.

Reference supported OS VMware Knowledge Base

I would recommend trying agent 7.4 for persona deployments.

Cheers

David.

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SvenJTimmermann
Contributor
Contributor

Hi,

we use sadly Windows 10 64Bit Enterprise 1803 Smiley Sad.

So I can't use the 7.4 agent.

SJT CONSULTING Inh. Sven-Jendrik Timmermann Am Walde 7 D-21640 Nottensdorf
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davidpatrickLev
Contributor
Contributor

Same issue as we are experiencing.
I was hoping 7.5.1 would address the issue but unfortunately no luck and
Microsoft have issues too with roaming profiles in general. The Microsoft
update release on
Tuesday KB4340917 which actually mentioned the fix but we have
again no luck.

VMware – Windows 10 1803 Tech Preview
Supported only. I actually logged a support ticket with VMware about this.

Some info.

https://www.helient.com/2018/07/redirecting-appdataroaming-blocked-windows-10-v1803

https://www.inthecloud247.com/windows-10-1803-is-roaming-local-and-locallow

https://support.microsoft.com/en-us/help/4340917/windows-10-update-kb4340917




 
 
 
 
 
 
 
 
 
 
 
 

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HussamRabaya
VMware Employee
VMware Employee

is the issue in profiles, or user data?

what about Microsoft Folder redirection ,did you try it ?

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SvenJTimmermann
Contributor
Contributor

Thank you! So looks so that we need to wait Smiley Sad

SJT CONSULTING Inh. Sven-Jendrik Timmermann Am Walde 7 D-21640 Nottensdorf
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nettech1
Expert
Expert

VMWare Horizon Agent 7.5 agent needs " Microsoft Software Shadow Copy Provider " service on your Parent VM. Please check if its disabled

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davidpatrickLev
Contributor
Contributor

We tried that really early on "Microsoft Software Shadow Copy Provider"  service enabled, no luck at all. waiting for new agent to be release to support Windows 1803 offically.

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davidpatrickLev
Contributor
Contributor

Try Agent 7.6 which was just released, so far I am getting positive results testing 7.6 and persona.

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BarryUWSEFS
Enthusiast
Enthusiast

I have 1803 and tried with both Agents, 7.5.1 and 7.6. Roaming works with both but the Start menu breaks. No tiles and almost no programs. I cannot find any documentation that states whether or not 7.6 supports 1803.

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BarryUWSEFS
Enthusiast
Enthusiast

Does the start menu work?

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BenFB
Virtuoso
Virtuoso

1803 is supported on 7.5 and 7.5.1. I would assume compatibility with 7.6.0 and they just haven't updated the KB article yet.

Supported versions of Windows 10 on Horizon Agent Including All VDI Clones (Full Clones, Instant Clo...

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BenFB
Virtuoso
Virtuoso

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BarryUWSEFS
Enthusiast
Enthusiast

I see that now, thanks Ben. I still cannot get the start menu to roam with persona so I have failed back to windows roaming profiles which still works.

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davidpatrickLev
Contributor
Contributor

While VMware have recently changed the offical support (agent 7.5, 7.5.1 & 7.6) from Windows 10 1803 Tech Preview to Windows 10 there are still indentified problems when using Persona, we have logged two tickets and as recent as last week. Vmware support have acknowledged they have received a large number of calls with persona not working correctly and have advised to use Windows 10 1607 with agent 7.4.

Update - when using agent 7.6 we are still experericing the problem with the profile writing to the persona share, (On logoff the persona synchronisation is not locking the vm when coping the data to the persona share). Try turning off pool settings refresh and delete on loggoff on the connection server.

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BarryUWSEFS
Enthusiast
Enthusiast

Thanks for the update. Good to know it is not just me! I am on a tight deadline to get this all working by  the start of fall quarter in  a week or so, (we are an .edu) so I'll stick with the Windows Roaming for now and revisit Persona later.

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