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rnapiza
Enthusiast
Enthusiast
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Why are reporting displaying wrong company name?

Hi,

My reports are displaying the wrong company name.  Other than editing it myself, how can I get the right company name displayed?

Thanks

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kishorenelvagal
VMware Employee
VMware Employee
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Hi ,

The issue is fixed by our back-end team . Could you please confirm that you have the right name on the OSR report now.

Sincerely
Kishore N
VMware Support Moderator

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kishorenelvagal
VMware Employee
VMware Employee
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Hi ,

Could you please provide the details to help us investigate the issue and provide a resolution .

We will request for the information on a private message .

Sincerely
Kishore N
VMware Support Moderator
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jamesreinke2
Enthusiast
Enthusiast
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I have the same issue. Our report says "Court Of Appeals Of Virginia" when we are "Virginia Community College System".

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kishorenelvagal
VMware Employee
VMware Employee
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For the benefit of other community members who might be facing the same issue.

We would require the following details to correct the issue.

  1. Name of the company mentioned on the OSR report.
  2. Actual name that should be in the OSR report.
  3. EA number
  4. Email address of the user registered with Skyline

PS: Please DO NOT  share details in the discussion . Please send a private message with the details

Sincerely
Kishore N
VMware Support Moderator
ssi_solutions
Contributor
Contributor
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I am getting a red bar when I try to private message you. Can't send you the details.

kishorenelvagal
VMware Employee
VMware Employee
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Hi ,

The issue is fixed by our back-end team . Could you please confirm that you have the right name on the OSR report now.

Sincerely
Kishore N
VMware Support Moderator
rnapiza
Enthusiast
Enthusiast
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Hi,

just downloaded the latest report and it is now displaying the correct name.

Thank you!

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jamesreinke2
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Just downloaded the latest. Sorry it still not fixed. The report still has the wrong name and there is no data. See attachment

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