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bdamian
Expert
Expert

vRealize Business - vCenter Data Collection

Hi,

I have a "stand alone" implementation of vRealize Business connected to a vCenter with only 100 VMs as a POC for a client. Five days after the installation, the vCenter Data Collection starts to fail (warn) and also the Cost Callculation (fail).

I'm using the lastest version "7.4.0.19475".

I couldn't find info in the Internet nor the documentation. The message says "Data collector is not posting data to transformers".

Any ideas?

vrb-status.png

Thanks

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Damián Bacalov
vExpert 2017-2023 (7 years)
https://www.linkedin.com/in/damianbacalov/
https://tecnologiaimasd.blogspot.com/
twitter @bdamian
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paulc1
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Enthusiast

I have the same issue. Deployed via suite lifecycle manager 1.3. The only thing I can really find is time being out of sync, but my 2x vra appliances and vrb have the same time server and time zones set.

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GayathriS
Expert
Expert

Could you please confirm where you see this error ?

Is it on VRBC , or vrops ?

Because I delta with a situation where in it was the problem with wrong vrops plugin from vcenter mob page .

Removed older version of plugin and re-registered vcenter , after which data collection went smooth,

Could you check if you see a older vrops plugin in vcenter mob page , if yes then remove it --> re-register Vcenter instance from vrops -->post this perform data collection and check if this gives you this error again.

https://kb.vmware.com/s/article/2150394

https://kb.vmware.com/s/article/2146360

Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

regards

Gayathri

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bdamian
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Expert

I'm pretty sure that the problem, in my case, is because the last version of vRB is not compatible with the last version of vROps.

I'm waiting for the new version to confirm.

D.

---
Damián Bacalov
vExpert 2017-2023 (7 years)
https://www.linkedin.com/in/damianbacalov/
https://tecnologiaimasd.blogspot.com/
twitter @bdamian
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paulc1
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Mine is integrated into vRA 7.4. It is failing the vRA and vCenter data gathering with the same error. I checked the data collector logs and it just gives me the same error, so I'm not sure where to investigate further.

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paulc1
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Just got off the phone with support and evidently it boils down to the time zone being set. Evidently the appliance requires it stay on UTC. And changing back to UTC once it's been changed requires editing the database.

He pointed me to this article: VMware Knowledge Base

I'm going to redploy just because it's a fairly fresh install and just won't touch the time zone this time!

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