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EnriquePinana
Enthusiast
Enthusiast

Install vCenter v6.7 fails (relase 9232925)

Hello community,

I trying to install from cero (I was a problem updating) vCenter v6.7 last release (9232925) but, in the second stage at 60% crash with the message:

Error: VMware VirtualCenter failed firstboot. The instalation of vCenter Server failed due to an internal error.

Resolution: Please serach for these symptoms in the VMware Knowledge.....

I try to retry, but the error still there...

Error: A problem ocurred during setup. Services might not be working as expected.

I was download the logs....But I don't undertand the logs.... are attached in this post... please can some one help me?

PS. I trying to install without DNS Server with a static IP address.

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14 Replies
AyoubSouihel
Contributor
Contributor

hello , the DNS server must be in place before you tackle the installation , and you have to configure all the necessary recordes ( esxi , psc , vcenter ) .

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EnriquePinana
Enthusiast
Enthusiast

Thanks AuobSouihei,

I thonk that it's not mandatory to has DNS if you put a static IP ¿right? I always install my vCenters without DNS Server (I have 3 vCenters).... or this feacture (DNS) it's mandatory for v6.7?

Thanks for all.

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AyoubSouihel
Contributor
Contributor

Hi EnriquePianna ,

In my experience the DNS is mandatory, you can check the topic DNS Requirements for the vCenter Server Appliance and Platform Services Controller Appliance from the guide:” https://docs.vmware.com/en/VMware-vSphere/6.7/vsphere-vcenter-server-67-installation-guide.pdf” .

I strongly suggest you set up a DNS server in your environment, it does not need a big amount of resources  ( 1 vcpu & 1GB RAM ).

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advunips2
Contributor
Contributor

I'm having this problems since vCenter Appliance 6.0. You must set an DNS Host entry (forward and reverse, not only forward).

Then it should work (in my cases it was like this).

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AyoubSouihel
Contributor
Contributor

yeh, all VMware product   from vsphere to vcloud for SP require the DNS records

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mulcas
Enthusiast
Enthusiast

Hi Enrique,

Since vSphere 6.0, DNS is mandatory for VCSA installations. If you don't have any DNS service (Due to a LAB or something like that), just use google DNS (8.8.8.8) to pass the installation, then replace it based on your needs.

Cheers,

mulcas 

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daphnissov
Immortal
Immortal

This suggestion is not going to work as the vCSA installer will attempt to look itself up during installation and first boot. If it cannot resolve its own records it will fail. Google's DNS servers will be of no use to you in this process. If you're using a lab, your solution is to build DNS. DNS is considered core, basic infrastructure without which not many things work--including vCenter. And if you cannot provide DNS, don't attempt to install vCenter Server.

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EnriquePinana
Enthusiast
Enthusiast

Hi, thanks for your anwer.... what's programs do you use to make a DNS server?

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EnriquePinana
Enthusiast
Enthusiast

Hello Mulcas,

Thanks for your answer, I tryed to put DNS 8.8.8.8 but not worked.... Smiley Sad

I always was installed vCenter whitout DNS (version 6.0 and 6.5) without problems, I don't undertand why not with 6.7 version..... Smiley Sad

Thanks.

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mulcas
Enthusiast
Enthusiast

Hi, you can use Windows Server and install DNS services/feature.

Cheers,

mulcas

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daphnissov
Immortal
Immortal

EnriquePinana​ I said that public DNS will not work. And as of 6.0, DNS has been a requirement. Somehow you made it work although it shouldn't have. There are many ways to provide DNS, Microsoft only being one. For a 1 x 1 configuration you could even build a Zentyal box that has DNS plus other functions.

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DavidMartos
Contributor
Contributor

I solved that!

I was recovering a backup on a new server in the lab and don't have a DNS server.

The problem is that VCenter looks for itself in the DNS server, so if you don't have one (or you are using google DNS), the VCenter installation takes long time and then "Error"

Solution:

Enable ssh when you install VCenter, then after stage1, connect via ssh , run shell and edit "vi" hosts file

vi /etc/hosts

then add this line:

192.168.xxx.xxx photon-machine.vsphere.local

Thats the IP address of your vcenter, and the default name and domain.

Then it will find itself without a DNS server and the installation will finish.

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scott28tt
VMware Employee
VMware Employee

Moderator: Moved to vCenter Server


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Alex_Romeo
Leadership
Leadership

Hi,

To resolve this issue:

VMware Knowledge Base

ARomeo

Blog: https://www.aleadmin.it/
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