Cannot establish AD Authentication

[atoerper]

We are trying to add Active Directory connection(IWA) and cannot do so properly.

The Add directory page just spins and stops with no message after clicking Save and Next. If we cancel the domain shows up under directories and the computer object for the appliance is added to Active Directory but disabled.

At this point we try to sync users and groups which fails. The Connector page then shows no domain associated(after previously showing our domain) and the identity provider is removed.

[atoerper]

Getting these error in the connector.log as well

2018-08-10 13:19:13,347 ERROR (tomcat-http--24) [3002@VSPHERE.LOCAL;configurationadmin@VSPHERE.LOCAL;127.0.0.1] com.vmware.horizon.connector.admin.controller.DirectoryController - Problem adding user to Horizon.

Code : 400

2018-08-10 13:55:00,753 ERROR (SimpleAsyncTaskExecutor-6) [3002@VSPHERE.LOCAL;;] com.vmware.horizon.connector.connectormanagement.ConnectorSyncResultPushEngine - Failed to add Connector sync result into Horizon service. : {"errors":[{"code":"directory.config.not.associated","message":"Directory Config not associated to the sync provider :null.","parameters":{"syncProviderId":null}}]}

2018-08-10 13:35:38,375 ERROR (tomcat-http--1) [3002@VSPHERE.LOCAL;configurationadmin@VSPHERE.LOCAL;127.0.0.1] com.vmware.horizon.connector.rest.DirectoryRestController - Issue with loading and configuring password adapter

[daphnissov]

What version of vRA? Can you go through the process to re-add it and take screenshots?

[atoerper]

Version 7.4

Pretty simple setup. The AD form is filled out, and save & next is click. It just spins and never moves on to the next step no matter how many times we click it.

We hit cancel and the directory shows up, the new identity provider shows up and the connecter shows domain joined.  the domain the computer object in AD is also created.

Minutes later, the computer object is disabled in AD, the identity provider is gone and the connector no longer shows a domain(although the leave domain button is active)

The behavior is repeatable every time.

[daphnissov]

And what version of AD here?

[atoerper]

2012 R2 functional