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Sennless
Contributor
Contributor

Unable to login to Fresh VCSA 6.7 installl on Vmware Workstation 14

Hi,

i just setup a 6.7 VCSA via the OVF on the ISO set everyting to DHCP IPV4. and set the Hostname.

I set booth the Root and SSO Passwort to the same password.

after the first boot and multiple reboots i am not able to log in via the local console nor the Website. I always get the Message "Authentifzierung nicht moeglich" translated

Authentication not possible. i also have tried to leave it blank durring install or choose a simple password like testtest the default "vmware" didnt work either.

i allready have installed multiple times because i tought its maybe some failure during the install.

Every hint in the right direction is greatly appreciated ^^

11 Replies
daphnissov
Immortal
Immortal

Did you use a fully-qualified hostname that is resolvable (both forward and reverse) in DNS which it can access? If not, you must provide working DNS. Without it, vCSA will not install.

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david_sjostrand
Enthusiast
Enthusiast

Try to login with b’<root password>’ (without the < and >).

That is, add b’ infront of the root password and ’ after.

Tell me if that works.

/David Sjöstrand
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Sennless
Contributor
Contributor

Thank you booth so far.

i set up a dedicated dns server with booth dns entries (forward/reverse) but it didn't worked that well. i Also tried it with the b’password’ method but notihg happens it was in a loop for arround 2 hours after i tried it again and even after an reboot.

i will now download a newer version of the installer i tried it with the Version  VMware-VMvisor-Installer-6.7.0-8169922  and i am now downloading 8217866 maybe it will make a difference ^^.

I will keep you Updated.

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Thecobra666
Contributor
Contributor

I'm having the same problem. Tried it multiple times. I'm unable to logon to the local console or the web. DNS works like it should.

Also on workstation 14 and the latest vcsa ova image.

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Thecobra666
Contributor
Contributor

Got it. Reset the root password. I've followed this guide:

First, shut down the VCSA and take a snapshot.

1. Start the appliance up and press the space bar to freeze the GRUB menu. Note that you need to be somewhat quick here.

2. Press e to enable edit mode.

3. Append rw init=/bin/bash to the list of options as shown in Fig. 2.

4. Press F10 to reboot. The appliance will now boot up in bash or root shell.

5. Type passwd to change the root password. Type it twice and press Enter to confirm.

6. Optionally, you can unmount the file system using umount /

7. Type in reboot -f

How to reset the root password for VCSA 6.x

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Sennless
Contributor
Contributor

Hello there,

im back with some new issues ^^ The Password bug seems not existent in the latest Version of the VCSA, but on the Deployment /Stage 2 it aborts at 2 %

in the error.log from the VCSA there is this messages:

No file found matching /etc/vmware/install-defaults/cm.url

No file found matching /etc/vmware-vpx/vcdb.properties

No file found matching /etc/vmware-vpx/vc-extn-cisreg.prop

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Sennless
Contributor
Contributor

Hi,

im back and it now has finaly worked. The Soultion i had was to leave everyting on default and configure the Network and the Hostname afterwards.

I know it sounds stuppid, but it aint stuppid if it works ^^

maybe someone else can confirm that was also the solution for the Problem.

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LumH
Enthusiast
Enthusiast

I had a similar/same problem during my fresh install of VCSA 6.7.

When you fill out the VM forms, you cannot leave items blank (e.g. I left the gateway IP blank) - you end up with just a blank screen, and you cannot login.

It's only when the install completes the 2nd stage of installation (and you have to re-enter some entries again) does the password actually get changed, and the account  becomes active.

Anyways, it seems you've found something that works for you.

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GarethLewis1805
Contributor
Contributor

Exactly the same issue as experienced by Sennless.

For me, I simply completed the IP configuration ONLY and then hit Import. Once the appliance was ready I set a new password via the console, and then browsed to the appliance URL (https://VCSA-IP-or-FQDN:5480). After that, I was able to complete Stage 2 without any issue.

davevz7
Contributor
Contributor

Thanks a lot!!! works fine for me!

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elsharif
Contributor
Contributor

Thanks GarethLewis1805,

Your solution worked just fine for me.

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