Did you get a resolution to this issue?
I have the same issue, have you figured out a fix?
I would suggest filing a SR with VMware and providing SRM and vCenter support bundles.
As a tip - what format do you use when logging in using your AD account - user@domain or domain\user? Have you tried logging into vSphere Web Client using both formats? Sometimes there are issues normalizing the account format across authentication systems.
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This is a bit strange but it started working after I logged onto both Vcenter web clients at same time.
You saved me Daniel! I had the same problem and your solution fixed it for me. Thank you!
Does the pairing work if you are logged into web client as the SSO user or any user from the SSO domain?
If yes, you need to change the Identity Source from IWA to AD as LDAP due to the fact there is some socket timeout with IWA as identity source.
Not an issue from SRM, It's something from the identity source.
Go into Navigation | Site recovery | Site and take either your Protected or Recovery site view and check which side of the SRM is NOT connected
Then on the NON connected site, relaunch the VMware vCenter Site recovery Manager Server service
I have SRM 6.1.2
As this happened only once in 1,5 years and we had an intersite network issue I'm not going to dig any deeper right now.
Thanks ! you solve my problem too.
After restart services SRM server on Services Win Svr and refresh on SRM Website, this site is automatically Connected on both Sites !!