Host Name not resolved

[rgcda]

I just deployed the appliance and successfully connected it to vCenter 6.5 U2.  When I go to browse for a vmdk and select an ESXi server it asks for the root password.  I enter it and it says - Host Name not resolved.

I can ping the host in question from the command line of the appliance without issue.  I've disabled lockdown mode and I've started up SSH also.  Any idea what the issue could be?

[eljinb]

Can you access it via port 5480?

The web services may not be running...

You may also need to give it some time after a reboot.

[novell1]

Hi, the same problem, It is not working with https://ipaddres:5480 . In the cmd box, I can resolve the name of the esx with ping esx1.ad.local.

I did change on the vm IOinsight from dhcp to static IP address.  The same problem with an other esx (esx2).

I am using chrome browser. What else can I do?

Thanks!

Best regards

Novell1

[MattGagliardi]

I had a similar issue initially...I set a static IP and working DNS servers. I was able to ping by FQDN from within the VM shell but the login by FQDN wasn't working.  After rebooting the IOInsight VM the problem went away and I was able to use FQDN at the login page rather than IP address.  You might try a restart.