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waldodelport
Contributor
Contributor

Cannot export to OVA after Upgrade to 6.5

Hi

We just upgraded to vCenter 6.5. If we log into the Web client (not UI5)  and we try to export a OVA we get "This version of vCenter Server does not support Export OVF Template using this version of vSphere Web Client. To Export OVF Template, login with version 6.5.0.0 of vSphere Web Client."

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27 Replies
Hanno_Kirchhoff
Contributor
Contributor

same thing in our vcenter after updating, any solution on that?

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longlanh
Contributor
Contributor

yes you can, it under template and export ovf template only work in IE browser.

waldodelport
Contributor
Contributor

Tested in IE 11, (was using template export) still saying: "This version of vCenter Server does not support Export OVF Template using this version of vSphere Web Client. To Export OVF Template, login with version 6.5.0.0 of vSphere Web Client."

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unsichtbare
Expert
Expert

I can confirm this in my lab right now.

When following the directions for OVF/OVA Export here: VMware vSphere 6.5 Documentation Library

I get "This version of vCenter Server does not support Export OVF Template using this version of vSphere Web Client....."

Essentially, OVF/OVA is broken in vSphere 6.5!

+The Invisible Admin+ If you find me useful, follow my blog: http://johnborhek.com/
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PrescottCollege
Contributor
Contributor

A work around is to use the VMware OVA tool to convert the OVF files into a single OVA archive.  However, you must use the latest version of the OVA tool, which is 4.2 as of this date.

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longlanh
Contributor
Contributor

use vcenter old client it will work

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gtsptech
Contributor
Contributor

update the webclient portion of your installation , u have updated the VMware itself but still using old version o0f web client , download the latest version and install it on the visor , then try the operation again

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gtsptech
Contributor
Contributor

you should have exported all your vms 1st , then formatted the visor and do a clean installation of 6.5 then import using web client and it would have bn fine.

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Brian_007
Contributor
Contributor

We've been struggling with this for months now.  Tested in IE and finally got a pop up box asking where we wanted to save it.  Never got that using Chrome.  Export looks good now.

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comahony
VMware Employee
VMware Employee

I can export by using firefox 56 today

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TurnerSysOps
Contributor
Contributor

We're really desagree with the last VMware upgrade, the new interface is pretty nice but not funcional... After the upgrade we lost all our Site-recovery plans, We can't export a VM to a OVA, this is really frustrating

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Brian_007
Contributor
Contributor

Have you looked at the discussion points above?  We couldn't with Chrome but could with IE and it looks like the latest version of Firefox has positive feedback.

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StevenSPS
Contributor
Contributor

It works, If you use vmware vSphere Client , the old one, it can export vm to ova file.

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avachareg
Contributor
Contributor

Following steps can you help you to get "ovf" and "vmdk":

1. Login to ESXi web console

2. Power off desired VM

3. Export to ovf (It will give you both files "ovf" and "vmdk" one after another)

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SykelR8tta
Contributor
Contributor

I use powercli, works fine

Get-VM VmName| Export-VApp -Destination "F:\path_to_file" -Format ovf

sushilkm
Enthusiast
Enthusiast

I hope helpful folks at VMware are out there to resolve this. I tried all tricks like using compatibility mode, using Internet explorer , HTML5 version but no luck with export template option anywhere.

I was hoping to accomplish via powercli but got a thread where LucD​ have clearly mentioned that it is not supported. So back to square one Smiley Sad

Cheers

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RickVerstegen
Expert
Expert

Updated to the latest vCenter 6.5 version? Latest is vCenter Server 6.5 Update 1e.
There are some issues regarding OVA export after upgrade to vCenter 6.5.

VMware Knowledge Base

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dstamen
Hot Shot
Hot Shot

With the deprecation of the CIP in vSphere 6.5 there is no longer a way to convert to OVA in flight. The recommendation is to export to OVF, and then use OVFTOOL on your machine to then convert to OVA.

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GeeGee_NVa
Contributor
Contributor

Well--I used to be able to export (not talking about OVA, but rather OVF)--with 6.5, but since going to 6.7, I now have the following problem:

  • ESXi goes through the motions of exporting well-enough--meaning it makes the attempt.  But, if I use Chrome to accomplish (actually I am using Canary), I almost immediately receive a network failure message--something that if I Google that problem, has existed for quite some time, now, and I am incredulous it still exists....  Google needs to get is act together and fix their browser instead of invading everyone's privacy
  • If I use Firefox (which used to work when I realized Canary was routinely failing with a network error); what I see when I used Firefox, is the actual OVF file (config file) gets created ok, but any disk (vmdk) file the VM possesses, does get created (which is more than what Canary was doing for me), BUT, the disk file is way smaller than it should be

Let's say, for example, I have a 63GB Disk0 (the actual disk is "larger"--what I really mean is this is how much space the VM is actually using according to ESXi Storage, the datastore browser and drilling down until I actually "see" the (disk) file there....  When I export this in Firefox, I might get 57MB during one export session, and after I delete the files Export created and command the operation again, disk0 might show up as 23MB in another export session.  I should have gotten something measuring in the GIGABYTEs--not MEGABYTEs.

When I tried exporting 2 of my VMs today, I tried multiple times and wrote down what Firefox saved for the four files created (1 ovf file and 3 vmdk files)--during each session.  The ONLY file consistently created the same size each time was the actual .ovf file.  The 3 vmdk files were a different size each time--and nowhere near the size they should have been.  Of course, ESXi happily reported the export completed satisfactorily, even though nothing could have been farther from the truth.  And while I did not bother trying to import the files created, I know ESXi would have said they were corrupted or otherwise unusable.  I know this as someone elsewhere in the Ether reported this very thing.

When I compare successful exports I performed last year under ESXi 6.5 (using earlier versions of Firefox, too), typically disk sizes (depending on the VM I exported) ranged anywhere from 14 to 60GB for disk0.  No way was 57MB anywhere close to what should have been created for disk0.

As others have indicated, this needs to be "sorted out".  I suppose it is "nice" that OVF Tool works, alternatively, but to me, why must I continue learning myriad workarounds for something that I know used to previously work just fine. I've never needed OVF Tool and never had to use it (and honestly I don't know how).  I've never needed vCenter, either, as I don't manage a huge server farm.  Using the embedded client is all I really need.  At first, I bemoaned the loss of the C# client (and in times like this, I still do, as that tool flat-out worked), whereas the web has, (how shall I say it) "quirks".

And speaking of quirks, here's a few others I've seen, incidentally:

  • The reported addition of the copy and paste isolation tool parameters doesn't seem to work--In fact I have NEVER gotten copy and paste (shared clipboard) to workEver--regardless of VMware version.  To make it work, I have to physically RDP into the VM rather than use anything VMware-oriented (such as VMRC).  Only then does copy and paste work.
  • Even though I have set the timeout to 0 in the embedded client, I have encountered unexplained lapses in the web's ability to respond/display things--forcing me to log out and log back into the embedded web client, restoring normal behavior--at least for a while, when I have to repeat the logout/login again.  This has been especially true since upgrading to 6.7.

Of the above items, however, I consider not being able to successfully export a VM, a (very) major matter--especially since this is part-and-parcel a rudimentary function of ESXi.  I can appreciate how "difficult" this might be to troubleshoot, but at my locale, it is not happening randomly.  It is quite repeatable....

If there are any logs or such I could provide to help someone fix this, tell me where to look, and tell me where to send whatever I find....

Best Regards....

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