Unable to register client - Method failed: (/SAAS/jersey/manager/api/oauth2clients/) with code: 500

[johnbreVW]

I wish there was more information/logs to look through provide, but here is all I have.  I go to client registration, and enter the automation userid and password.  I can confirm this part authenticates successfully, as using bad data results in an error.

The next screen is where I enter the client id and secret.  I have been using the same info as above - user id for client id, and password for secret.  But after I submit I recieve the error in the title.  Any assistance on how I can begin to troubleshoot would be greatly appreciated.

[johnbreVW]

Additionally, ServiceNow reports:

[{"code":"80442","message":"Unable to save OAuth2 client details.","parameters":null}

[CalsoftTechie · Accepted solution]

@JohnbreVM -on second screen for ClientId and ClientSecret, don't repeat same values from first screen and this should work .

Regards,

Manish Patil

[Sharanappa_B]

I'm having exact same issue and we also tried providing different values and still same issue,

[CalsoftTechie]

Hi @Sharanappa_B Let me know if can go over call to see the issue. I work in IST time zone.