VMware Support Community
stephenyu05
Enthusiast
Enthusiast

unable to link my VMware id

I have same issue.

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4 Replies
Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

As I understand you received an invitation mail for Skyline deployment. After deploying the collector, you get this error while linking my VMware account: 'The My VMware account or EA number you have selected is not associated with a Skyline enabled entitlement account'.

Please update the name of your organization, share the 'myVMware ID and the EA number' listed in the invitation email. We will verify details and update you shortly.


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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AjayChananaVMwa
VMware Employee
VMware Employee

Hello Stephen,

Please be advised that we currently have Skyline Collector registration issues. If you get the following message when attempting to register, please note we are working on resolving this. We expect this to resolve within the next 2 to 3 days, we will update this post when the problem is resolved.

“The My VMware account or EA number you have selected is not associated with a Skyline enabled entitlement account. Please visithttps://www.vmware.com/support/services/skyline.html to signup to be a part of our next adoption wave.”

Sincerely,
Ajay Chanana
Skyline Support Moderator
MCSE-2003/2008|RHCA|VCP-5/6/VCAP-6
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sri_vmware
VMware Employee
VMware Employee

Hello Stephen,

The issue is addressed from our end. Please register and let us know if you have any further challenges.

Awaiting your response.

Sincerely
Srikanth HS
Skyline Support Moderator
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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

The issue has been resolved by our backend team. Can you please verify and confirm if everything is working fine now.


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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