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Douglas42Adams
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Does 'Collect from all Datacenters' take Forver ?

Was going through the wizard. Entered vcenter fqdn.. entered vcenter Read only account.

I clicked ADD on the 'Collect from all datacenters'.. Got the Invalid Cert warning.. like normal.

Now the thing is either locked up.. or Gathering Data.. not sure.. I cant move on to the enxt stem.

F5 just shows me the continuous twirling Circle of fun.

thank you ,

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Now i cant run the Wizard again.. getting    "There's already an existing registration."

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Unable to Deregister :

Collector : Couldn't deregister due to: Server returned HTTP response code: 403 for URL: https://vcsa.vmware.com/skyline/registration/collectors

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kishorenelvagal
VMware Employee
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Hello Douglas ,

I have checked the back-end servers and found that there are 2 endpoints registered with the Skyline collector .

I am able to see the last data collection cycle occurred about 10 minutes ago.

However if you are continuing to face issues managing the appliance , we would be glad to assist you resolving it.

Sincerely
Kishore N
VMware Support Moderator

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kishorenelvagal
VMware Employee
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Hi Douglas ,

Thank you posting on the Skyline Community.

The process of endpoint registration does not take more than few minutes. Based on the error message it looks like a certificate error.

Please try rebooting the Skyline Appliance and check the status .

Could you also try registering the endpoint with the IP address as against FQDN.

If you continue to have issues registering the vCenter , please provide the following details which would help us find the cause .

EA number and Email address which was used for registration.

vCenter Certificate type (Custom or default).

Version of Skyline which was installed.

Sincerely
Kishore N
VMware Support Moderator
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Douglas42Adams
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Please try rebooting the Skyline Appliance and check the status .

     Done.. it appears to Jump between Working for 2 seconds.. then not working.

Could you also try registering the endpoint with the IP address as against FQDN.

     tried fqdn and IP.

If you continue to have issues registering the vCenter , please provide the following details which would help us find the cause .

EA number and Email address which was used for registration.

       EA 113880238  Email i can PM to you if you like.

vCenter Certificate type (Customer or default).

     Customer - we have our own.. Godaddy i think.

Version of Skyline which was installed.

     1.2.0.0-8489698_OVF10

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kishorenelvagal
VMware Employee
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Hi Douglas ,

Thank you for all the information . I should be able to get your Email Address from the EA number.

I will investigate this further and post an update by tomorrow.

Sincerely
Kishore N
VMware Support Moderator
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kishorenelvagal
VMware Employee
VMware Employee
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Hello Douglas ,

I have checked the back-end servers and found that there are 2 endpoints registered with the Skyline collector .

I am able to see the last data collection cycle occurred about 10 minutes ago.

However if you are continuing to face issues managing the appliance , we would be glad to assist you resolving it.

Sincerely
Kishore N
VMware Support Moderator
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