12 Replies Latest reply on Jun 21, 2018 8:03 AM by HorstKevin8

Problems with suspending the guest

HorstKevin8 Jun 6, 2018 1:55 AM

I use VMware Workstation Player 14.1.2 build-8497320 on Windows 10. The guest is a Fedora 28.

When I want to suspend the guest, it doesn't work.

I click "Suspend Guest" from the menu, confirm with "Yes" then the WMware window disappears for some time and pops up again. The VM is still running but Fedora lost its network connection.

Here is the part of vmware.log related to this attempted suspend:

2018-06-06T10:43:25.483+02:00| vmx| I125: VMXVmdbCbVmVmxExecState: Exec state change requested to state suspended without reset, soft, softOptionTimeout: 20000000.
2018-06-06T10:43:25.483+02:00| vmx| I125: Tools: sending 'OS_Suspend' (state = 5) state change request
2018-06-06T10:43:25.483+02:00| vmx| I125: Tools: Changing running status: 1 => 2.
2018-06-06T10:43:45.485+02:00| vmx| I125: Soft power operation timed out.
2018-06-06T10:43:55.490+02:00| vmx| I125: Tools: Timed out waiting for state change status.
2018-06-06T10:43:55.490+02:00| vmx| I125: Vix: [15312 mainDispatch.c:4151]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=2, err=0).
2018-06-06T10:43:55.490+02:00| vmx| I125: Tools: Changing running status: 2 => 1.

Does anybody else experience this issue?

What can I do to make it work again?

I think (but I'm not sure) that this behavior started after upgrading to 14.1.2

1. Re: Problems with suspending the guest

Scillonian Jun 6, 2018 11:28 AM (in response to HorstKevin8)

Fedora 28 suspends without issue for me. I'm running 64-bit kernel 4.16.13, open-vm-tools 10.2.5 and Cinnamon desktop.
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2. Re: Problems with suspending the guest

HorstKevin8 Jun 8, 2018 6:26 AM (in response to Scillonian)

So, now I figured out that the problem has to be the guest somehow. I have a second VM, running Kali Linux and there the suspend works fine.
So probably I will have to reinstall Fedora as a next step?!
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3. Re: Problems with suspending the guest

Scillonian Jun 8, 2018 12:41 PM (in response to HorstKevin8)

You could trying looking in the system logs in Fedora 28 to see if there any pointers to what is preventing the suspend.
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4. Re: Problems with suspending the guest

HorstKevin8 Jun 11, 2018 1:27 AM (in response to Scillonian)

Do you happen to know where to look for what there?
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5. Re: Problems with suspending the guest

mikef1729 Jun 15, 2018 12:14 PM (in response to HorstKevin8)

I have the same problem with VMware Fusion 10 and Fedora 28 guests.
No problem with countless Fedora 27 guests.
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6. Re: Problems with suspending the guest

Scillonian Jun 15, 2018 12:51 PM (in response to HorstKevin8)

For a start we can see if the dmesg command returns anything useful.

With the Fedora 28 VM running try to suspend it. As soon as the VM suspend fails open a terminal in the VM and run the dmesg command. The last few lines of the output may have some information on why the suspension failed.
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7. Re: Problems with suspending the guest

HorstKevin8 Jun 18, 2018 1:39 AM (in response to Scillonian)

I don't see anything that could help me, but here they are:
dmesg - Pastebin.com
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8. Re: Problems with suspending the guest

drmarc Jun 19, 2018 3:04 PM (in response to HorstKevin8)

me too, started when i upgraded my Fedora 27 VM to 28, also happens with fresh 28 VMs and Rawhide (29) fresh installs. fusion 10.1.2 (8502123); MacOS 10.13.5 (17F77)
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9. Re: Problems with suspending the guest

Scillonian Jun 21, 2018 2:03 AM (in response to drmarc)
Try the following change to the VM settings:
Click Edit virtual machine settings
Click Options tab
Click Power
Under Power controls select Suspend as the action beside the Suspend icon
Click OK to save changes

I have an existing Fedora 28 VM that was an upgrade from Fedora 27 and before that was Linux Mint 17.x. This VM would suspend without issue when pressing the Suspend button on the VMware Workstation toolbar. For test purposes I created a new Fedora 28 VM and discovered that it would not suspend when pressing the Suspend button on the toolbar.

I compared the settings of the two VMs and found that with the Suspend control set to Suspend the VM would suspend but with the Suspend control set to Suspend Guest the VM would not suspend.

For more information on power controls see the VMware document Configure Power Options and Power Control Settings.
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10. Re: Problems with suspending the guest

HorstKevin8 Jun 21, 2018 6:41 AM (in response to Scillonian)

Unfortunately, I don't see Power controls.
Does anybody know why?
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11. Re: Problems with suspending the guest

Scillonian Jun 21, 2018 7:17 AM (in response to HorstKevin8)
Looks like the Power controls are not available in VMware Workstation Player. To chage this setting you will need to manually edit the .vmx file for the VM as follows:

Ensure that the VM is shutdown and VMware Workstation Player is not running.
Open the .vmx file for the VM in your preferred text editor. (Notepad.exe will work.)
If there is already an entry in the .vmx file of powerType.Suspend = "soft" change it to powerType.Suspend = "hard".
If the entry does not exist add it.
Save the changes to the .vmx file and close it.
Run the VM and see if Suspend now works.
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12. Re: Problems with suspending the guest

HorstKevin8 Jun 21, 2018 8:03 AM (in response to Scillonian)

Thanks!
Now, the suspend button from the menu bar works again!

The way via --> Suspend still doesn't work but I can live with that, right now.
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