Go here. The link you went to was probably off our main HyTrust portal that goes to a webform to fill out. That webform then goes to our ISR team that looks at it. Instead, go here: https://hytrust.com/keycontrol. This will allow you to register, which generates an email to you with a link you can click on to download the software. Sorry about the confusion. I'm working with our internal folks to have a better process of the main portal.
Hope this helps and feel free to reach out to me on the vExpert Slack channel if you have any questions.
Yes it's working, thank you very much for the time and support