11 Replies Latest reply on Jun 21, 2018 3:11 PM by daphnissov

    Known issues to consider *before* upgrading to vRA 7.4

    gradinka Master
    VMware Employees



      as vRA 7.4 has been out for more than a month now, few trending issues have surfaced which are of importance to consider when planning your upgrades. Below the current list.
      As a general rule, I would suggest to:
      - keep an eye on the "known issues" section in release notes which is updated regularly -> vRealize Automation 7.4 Release Notes
      - download and follow the upgrade guide - there are changes and refinements to the process as well as many troubleshooting  steps added


      - Pre-upgrade:

      • When upgrading vRealize Automation appliances, you might experience failures related to duplicates in the database for the vRealize Orchestrator service.
        This is especially valid if the "Vmware Horizon View" plugin for vRO is present
        Resolution: See knowledge base article 54982.


      • After upgrading to vRealize Automation 7.4, no users can be synced from AD to the embedded IDM, if the 'MaxValRange' property on AD/LDAP side is set to 0 (zero).

              Resolution: Not yet available - contact vmware support.


      - Post upgrade:


      • After upgrade, getting "HTTP Status 502 – Bad Gateway” in the UI when accessing Containers tab shows error “
        Resolution: Contact vmware support. (KB being drafted)